3 Park Rd
Putnam, CT 06260

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 7:00am – 1:00pm

Reviews of Heritage Valley Ford, Inc.

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

253 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Todd was wonderful.

Reviewed by Lisa Mitchell from Charlton,MAFebruary 04, 2026

Todd was wonderful. He was professional and no hassle or high pressure sales. Buying the new car was so easy and pleasant. If you could say “I had the ideal car buying experience” that was it. I would recommend Todd to anyone looking to buy a car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Lisa, thank you for choosing Heritage Valley Ford - Putnam and for sharing this wonderful feedback with Todd and our team. Enjoy your new car, and have a fantastic day!

Overall Facilities N/A

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Joe in the service department was great.

Reviewed by jst150711January 27, 2026

Joe in the service department was great. I called the day after a big storm because my plow stopped working. even though they were super busy he said to bring it in and they would look at. Joe was very polite and professional. The service tech who worked on the plow diagnosed the problem quickly and I was up and running in no time. would highly recommend their service department.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're glad we could help you out quickly after the storm at Heritage Valley Ford - Putnam. Thank you for trusting us!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

Great services be.

Reviewed by Donna Gagnon from Sterling CTJanuary 21, 2026

Great services be. And communication with the service team. Joe took the time to provide lecture pricing as. They noticed my tire treads are getting low. I highly recommend them

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Donna, we're pleased to hear Joe and our team provided excellent service and communication. Thank you for choosing and recommending Heritage Valley Ford - Putnam!

Overall Facilities N/A

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Maximum rating = 5

About Heritage Valley Ford, Inc.

Welcome to Putnam Ford! Located in Putnam CT Putnam Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Putnam Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.

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