225 New Britain Ave
Plainville, CT 06062
Sales: 855-428-4544
Used Cars: 855-467-2425
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Plainville, CT that carry Ford
Overall Rating:
2.3 (out of 5)
55% recommend this dealer
49 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Terrible experience.
Terrible experience. I wanted Transit 350 high roof, extended. They had few in stocks. I wanted to buy it but they wouldn't sell it to me because backup camera wasn't working. Week later, van is sold.
Dealer Response
Miro, I'm sorry to hear about your experience with the Transit 350. It sounds like there was a miscommunication regarding the availability of the vehicle you were interested in. We strive for transparency and would appreciate discussing this further if you're open to it. Please feel free to reach out at your convenience. Thank you, Dave Taylor - General Manager - dtaylor@gengras.net
Maximum rating = 5
I served our country proudly in the US Army and qualified
I served our country proudly in the US Army and qualified for the Ford veterans discount, but Gengras Ford refused to honor that discount. I would not recommend this dealership to anyone else who have served your country
Dealer Response
Jason, I'm truly sorry to hear about your experience. We deeply value the service of our veterans and it's concerning that this discount wasn't honored as expected. Please reach out so we can address this issue directly and make things right for you. Thank you, Dave Taylor - General Manager - dtaylor@gengras.net
Maximum rating = 5
Typical bait and switch on this site.
Typical bait and switch on this site. Spent three days working with them on this bronco priced at 49k. When the send the paperwork the price is 63k! It was a "glitch by cars.com" but a week later still there
Dealer Response
Ken, it's concerning to hear about your experience with the pricing discrepancy. We strive for transparency and accuracy in our listings, so I apologize for any confusion caused by this situation. Please reach out if you'd like us to look into this further or assist you directly. Thank you, Dave Taylor - General Manager - dtaylor@gengras.net
Maximum rating = 5
Gengras Ford in Plainville CT treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-955-0580.
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