218 Flanders Road
Niantic, CT 06357

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Sales: 860-739-5403

Used Cars: 860-739-5403

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 4:30pm
Sat Closed

Reviews of Monaco Ford of Niantic

Overall Rating:

4.9 (out of 5)

89% recommend this dealer

35 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The front office staff: Blake, co-owner, Brian, sales

Reviewed by Yank05December 23, 2025

The front office staff: Blake, co-owner, Brian, sales manager; Brianna, sales consultant, and Jacob, finance manager were all fantastic and transparent to work with throughout the order processes and delivery of my 2026 Mustang GT. I don’t buy new cars very often, but this was the best sales transaction I have ever experienced.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The personnel I dealt with were very knowledgeable,

Reviewed by DougOctober 08, 2025

The personnel I dealt with were very knowledgeable, friendly, caring and concerned about my needs and wishes for a new vehicle. I was delat with in a professional manner throughout the process and am completely satisfied with the purchase of my new Ford.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Our salesman was Chris Rock and he was very helpful and

Reviewed by ddec1May 28, 2025

Our salesman was Chris Rock and he was very helpful and very knowledgeable about the car.We were pleased with how he handled the vehicle

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Ddec1, thank you for taking the time to leave a review for us at Monaco Ford of Niantic. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Monaco Ford of Niantic

Monaco Ford is committed to providing a compelling consumer experience, through an honest and welcoming approach by valuing the needs of everyone who walks through the doors, in person or online. For the past 100 years, the Monaco family values of integrity, philanthropy, and trust have been instilled within the team to provide a consumer and community-first approach, enriching the dealership, Glastonbury, and its surrounding communities.

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