475 Broad Street
New London, CT 06320

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Sales: 860-688-2886

Used Cars: 860-688-2886

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Whaling City Ford

Overall Rating:

4.1 (out of 5)

95% recommend this dealer

719 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Raymond Morabito was a laid back salesman that made car

Reviewed by JohnmonwFebruary 10, 2025

Raymond Morabito was a laid back salesman that made car searching easy. He made my car search smooth and casual. Now I drive a great 2016 Mazda 3.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent job by the entire staff.

Reviewed by Justin from Groton, CT February 09, 2025

Excellent job by the entire staff. Thanks to Rebekka for keeping updated along the entire process. Whaling city ford always does a great job.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Justin! We're delighted to hear that Rebekka and the Whaling City Ford team provided you with excellent service. Thank you for your kind words and continued support!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

It was a good experience all around.

Reviewed by Barbara HJanuary 31, 2025

It was a good experience all around.Rebbekka was a great help.She kept me updated on the work that was being done and answered all my questions.I will definitely reccomend them and I will continue to use them.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Barbara, we're delighted to hear that Rebbekka provided you with excellent service at Whaling City Ford. Thank you for recommending us and we look forward to serving you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Whaling City Ford

Welcome to Whaling City Auto Group LLC, your trusted automotive partner serving Southeastern Connecticut and Southern Rhode Island. With a proud presence in regions like Westerly, Stonington, Ledyard, Groton, New London, Waterford, Lyme, Old Saybrook, Essex, Westbrook, Colchester, Montville, Norwich, East Haddam, and Griswold, we have been providing top-notch service for years. Count on us for all your automotive needs, as we are committed to delivering exceptional customer experiences. Explore our wide range of vehicles and expert services today!

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