Ford
New Car Dealership in Madison, CT
Overall Rating
3.9/5
Read dealer reviews
We are Hammonasset Ford, a family owned CT Ford dealer that has been serving Connecticut for more than 30 years. We offer all of our customers a 110% Best Price Guarantee. If you find the same new car at another dealer for less than what we will sell it, we will either match the price or pay you 110% of the difference. We are a NO Haggle, No Hassle Car Dealer who places the lowest price clearly on every car and on the internet. You will not be subject to an annoying negotiation process here. We look forward to meeting you at our facility located in beautiful Madison, CT.
Hammonasset Ford's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.
Hammonasset Ford Reviews
Overall Rating
3.9/5
28 out of 39 people recommended this dealer
Overall Facilities:
3.4/5
They Suck!
Reviewed by Just a guy
in Clinton, CT
June 06, 2020
Called for a car question in there service dept. They first asked "Are you a potential Customer?" They took my number and never called me back.
Bad Bad Bad business practice.
Tells me a lot about their ethics.
Went elsewhere.
Service department management is lacking
Reviewed by Clinton ford owner
in Clinton ct
May 14, 2020
Tried to call and schedule service for my car. All you can get is an answering machine. No one ever returns the call. I scheduled service on-line and specifically ask for a return call to confirm the appointment. No one ever returns the call. Upon arrival at the scheduled date, ask to speak with the manager to let them know that they have communication issues as the scheduler does not return calls. Manager was argumentative and very unprofessional. Basically refused to service the car due to letting know that the scheduler does not return calls. Long story short - called Branford Ford, spoke with a service writer (Nick) who was happy to see the car the same day and fixed the warrantee issue. A service! Remember you have choices where to bring your car and there are way better choices than Hammonasset Ford. Think of Branford Ford, Whaling City Ford, Saybrook Ford, Dowling Ford, Tasca Ford, Hoffman Ford or others. Even Goodyear, Firestone, Midas, or others are better choices. If they cant provide good service why would you want to buy a car from them?
An Easy Purchase
Reviewed by Charl
in Guilford CT
November 20, 2015
I had been looking to replace my 2005 sedan with a new (or newer) car for about a year. I did my research on line and last month finally narrowed my picks to five different SUV's. After testing the cars and talking to sales consultants in four different dealerships, I had just about decided to keep my car for another year. Then, I went to Hammonasset Ford! There I met James Filley who not only listened to my list of 'must haves' and 'would-likes' but also asked clarifying questions before showing me the car I would soon own - a beautiful Ford Edge! James was so very easy to work with. He is knowledgeable about the Edge and confident in its performance. His calm demeanor, his straight answers, and his concern for meeting my car needs resulted in a stress-free purchase of my new Ford Edge! Thanks, James!
