Bob Thomas Ford

This is my 4th car from this dealership wouldn't go any where else fantastic.Hats off to Joe Capone and his crew thanks guys Nick Liguori

Great experience. The salesman Anthony was very knowledgeable And it was great working with the finance guy George

On 12/19/2022, I had a sales offer in writing from Bob Thomas Ford in Hamden, CT. It included a $1000 trade in assistance, and I was offered $12,500 for my car. Again, this was in writing and came from the sales manager. When I called the following day to consummate the sale, the manager told me he had erred on the trade-in-allowance blaming his general manager who stated he was paying too much for my trade. They reduced it by $500. In addition, he stated his trade-in assistance of $1,000 was no longer available. The attempted to sell me the car for over $2,000 over what was in writing 24 hours earlier. I then contacted the General Manager, Colby Pinette who stated because I had not given them a check, the dealership was not responsible. Having worked for the Judicial branch of government for fourteen years, I will open a case with the State Attorney's Office tomorrow. In addition, I am seeking the counsel of an attorney to see if litigation is an option. I am also going to do some research on Ford and who is responsible for its franchisors to tell them how I was treated. I have just given you the facts. You must determine for yourselves whether or not you wish to patronize this Hamden store