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Vachon Ford

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• Dealer Reviews

Ford New Car Dealership in Brooklyn, CT

Overall Rating

3/5

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Vachon Ford is the go-to dealer for anyone who wants a new Ford in Brooklyn, CT. Vachon Ford has a great selection of F-150 and Ranger models as well as competitive pricing.

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Vachon Ford Reviews

Overall Rating

3/5

1 out of 2 people recommended this dealer

Customer Service:

3/5

Buying Process:

3/5

Quality of Repair:

3/5

Overall Facilities:

3/5

Vachon Ford will always have my business!

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by BrianO
in Chepachet, RI
October 09, 2018

This was my first visit to Vachon Ford and I can assure you it will not be my last! They absolutely make you feel welcome as soon as you walk in the door. Joe the manager answered every question I had. They helped me figure out the best possible situation for me to either lease or finance. It was a nice change to be over educated on purchasing a vehicle instead of being rushed through it.

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Worst dealership in CT

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Peter Delgado
in North Windham
October 05, 2018

Worst experience of my life!!! The finance manager is a total scam artist, I can see why they hired him. Behind all that talk is nothing but lies. Don’t trust a word any of these people say and please don’t tell them how much money you can put down because they’ll use that to get more money out of you. This finance manager has put me through a lot of stress and pressure with asking me to put additional money down during the day of the deal. Prior to the deal being made I told home I’d put $3000 down and that was fine with him but no he wanted to squeeze every bit of money out of me that he could to make his commission. I get they have to live off commission but when it gets to the point where you have to squeeze money out of your customers to make a commission it shows all you care about is money instead of the people who are the reasoning for your business and your paychecks. Us customers deserve respect and should be able to trust you guys! Because this is the second expensive invest people put their money into. I am very disappointed with this dealership and would never recommend them. The finance manager is all talk and all lies do ever put your trust in that man JAMIE CELLUCI I just can’t believe these people are denying to give me my registration and would risk having me drive my car without my registration!!!! They don’t care about me they only care about their money!!!

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Dealership Contact Information

Vachon Ford 455 Providence Rd
Brooklyn, CT 06234

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