301 East Main St.
Branford, CT 06405

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Sales: 203-488-8321

Used Cars: 203-488-8321

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 6:00am – 5:30pm
Tue 6:00am – 5:30pm
Wed 6:00am – 5:30pm
Thu 6:00am – 5:30pm
Fri 6:00am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Ford of Branford US 1

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brought my 2024 Ford Escape for service and left with new

Reviewed by Barbara Natarajan from East Haven, CT November 20, 2025

Brought my 2024 Ford Escape for service and left with new 2026 with same payments I had monthly 😊 Sales Representative Cheryl Ann is terrific and knowledgeable of inventory. The merger with staff Of Hammonasset Ford Madison is great. Bigger modern facility and all the terrific Team. Steve, Dave, Kristy and Dana !!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for the great review. Please let us know if you need anything else in the future!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Took my car for the works package and the service was

Reviewed by Jeter2CanoOctober 07, 2025

Took my car for the works package and the service was great, I had no appointment and the car was done before noon , Tom was great to work with! Nice to have service like this!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for the great review. Please let us know if you need anything else in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This dealer"s service department has gone downhill in the

Reviewed by MaverickJuly 04, 2024

This dealer"s service department has gone downhill in the last six months or so. I called 6 or 8 times over a 2 week period and couldn't get through to the service department. Left a message but they didn't call back. Needed 2 recalls taken care of that were software updates. I went to another dealer who took my truck on the same day I called. I was on my way within an hour

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback, we are very recently under new ownership and are working hard to staff the dealership accordingly. As I'm sure you can imagine, as a new store we have our challenges and are working round the clock to ensure our customers are taken care of. With this new transformation we are committed to providing an excellent customer experience moving forward. I hope that once we are fully operational that your experience and review becomes positive as reviews are a very important part of new and old businesses. Please feel free to give me a call if you would like to discuss further. Thank you, Kristi Lavacca, General Sales Manager, Grieco Ford of Branford.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ford of Branford US 1

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing. We provide a vast selection of new and used vehicles exceptional car care and customer service with a smile!

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