2828 U.S. 50
Pueblo, CO 81008
Sales: 719-545-3673
Used Cars: 719-545-3673
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 7:00pm |
Service Department
| Sun | 7:00am – 6:00pm |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Pueblo, CO that carry Ford
Overall Rating:
3.3 (out of 5)
93% recommend this dealer
864 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
It was very good experience I spoke with Ernie Morales
It was very good experience I spoke with Ernie Morales very knowledgeable salesman it was a good experience thanks for the good work Ernie
Dealer Response
Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Maximum rating = 5
I recently purchased a 2016 Ford F150 XLT on December 12.
I recently purchased a 2016 Ford F150 XLT on December 12. (December 13) The next morning I woke up to large coolant leaks and oil leaks in my drive way. I immediately contacted Alpine Ford and they said they would take a look at it. The stated they did not find any leaks due to a pressure test and just needed to clean up the engine bay due to the recent oil change. Later that day the TPMS sensor fault code showed up and I had to bring the vehicle back to get it looked at. They took the truck back and stated the problem was that the previous tech replaced the TMPS sensor and forgot to reset it. A few hours later I had more oil and coolant leaks in my driveway and contacted them to take the truck back. At this point they stated they had already left for the day and would take a look that following Monday (December 15). I took the truck in on Monday as I also received a recall notification as well. They took a day or so to let me know that the water pump was the issue and they would need another day to get the part in as well as fix the recall for the door latches. After checking for 3 days they did not get the work completed until Friday December 19. I kept the truck overnight and noticed the oil leak had returned and took the truck in December 20. They stated that the previous tech again forgot to clean the oil and they would ensure that it was taken care of. Later that afternoon I drove home and the TPMS sensor was out again and woke up the next morning (Today, December 21) and I had a puddle of coolant in my driveway again. I am not sure who the techs are at Alpine Ford but this experience has been very frustrating and I have a lack of confidence that their service department. Hopefully I will be able to use the truck I paid for at some point. Their service department has put more miles on it than I have since I bought it.
Dealer Response
Hello Grady, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We should have properly diagnosed your vehicle and provided a detailed breakdown of what needed to be done, and we clearly failed to do this for you. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (719) 545-3673 at your earliest convenience so we can work with you to make this right. Thank you again for your honest feedback and we look forward to speaking with you soon. Take care.
Maximum rating = 5
Never disappointed, your service staff is knowledgeable
Never disappointed, your service staff is knowledgeable and always courteous. Very proffesional and work was done in a timely manner
Maximum rating = 5
At Alpine Ford, Customer Satisfaction is #1 Alpine Ford is your trusted Ford dealership in Pueblo and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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