Visalia Ford

We scheduled an oil change, tire rotation and a quick recall repair to our roof rails in advance plus asked to have our electric rear hatch and infotainment system looked at due to them having a mind of their own at times. after 4 hours my wife couldn’t wait any longer and asked if she could take the car and leave. The oil change and tire rotation was done we think. The recall work had not yet been started, they forgot and the couple electronic issues hadn’t yet been looked at. A waste of a day.

BUYER BEWARE!!! This dealership runs a lot of scams and are extremely dishonest. Chris Ford contacted me by e-mail very clearly stating that they had someone interested in buying the car we purchased last year. He said we could get a 2018 Explorer with no money down and keep our monthly payment about the same. I said sure, send me the particulars. Well after getting my wife excited about a new car. Basically everything he told me in writing was a absolute lie! #1 He didn't have anyone interested in our car. #2 The payments were $350.00 per month more than our current monthly payment of $469.00 per month. I don't know about you but as a local educator here in Fresno County and a Veteran that is no where close to our current payment. I have only owned Fords since 1979 and would never ever do business with Visalia Ford if someone forced me to with these shady folks. I wish I could say that it was at the salesperson level, but I called and talked to a Manager named Wayne Tinsley. He said that he saw nothing wrong with this type of shady misleading scam. BUYER BEWARE!! PLEASE!! God Bless. Jim G.