3500 Auto Plaza Way
Tracy, CA 95304

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Sales: 209-263-4707

Used Cars: 209-457-7162

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Tracy Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Mandatory $1000 starguard aka low jack as apart of the

Reviewed by Ford Explorer from San Francisco April 16, 2024

Mandatory $1000 starguard aka low jack as apart of the sale which they install after the sale. These devices if they fail disable your engine and you have to get it towed. Dealership does bait and switch with starguard price. I paid the same price without starguard installed at Uptown oakland Ford.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Outstanding service experience.

Reviewed by SPERRIERASeptember 11, 2023

Outstanding service experience. MTM transit & The City of Tracy Thanks you for this. Special thanks to my Service Advisor Debbie, Also the Service Manager for meeting with me to understand the importance of the buses for the City of Tracy and the efforts to provide paratransit service to the disabled citizens of the community.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

It took three trips to the dealership to get it fixed.

Reviewed by BEALL49September 09, 2023

It took three trips to the dealership to get it fixed. Then, on the last trip, they made me wait four extra days because someone went home early on a holiday weekend. So I was without a car over Labor Day weekend. Then to top it all off, They left my car under a tree, and it was covered in sap when I picked it up. At least I hope thats sap. My advisor, Sonny tried hard though, wasn’t his fault.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Tracy Ford

At Tracy Ford we want your experience to always be positive. From the moment you step inside our showroom and find the latest 2018 Fusion Focus Super Duty F-150 and Transit Connect models on display we're here to help put you behind the wheel of the right new or used vehicle for you. But we don't consider that the end.
Tracy Ford offers a wide range of other services as well which you'll experience from the moment you choose your next car. For instance our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.

Ready to buy? Get a price quote before visiting the dealership.

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