3282 Auto Center Circle
Stockton, CA 95212
Sales Department
| Sun | 9:30am – 8:00pm |
| Mon | 8:30am – 9:00pm |
| Tue | 8:30am – 9:00pm |
| Wed | 8:30am – 9:00pm |
| Thu | 8:30am – 9:00pm |
| Fri | 8:30am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Stockton, CA that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
Wow part 2 after big valley ford of Stockton made my
Wow part 2 after big valley ford of Stockton made my vehicle inoperable They placed a lien sale on it and had it towed to a tow yard instead of my house. So they can take possession of the car for themselves.
Maximum rating = 5
Scammed by a Salesperson
I came here to view an automobile, the Ford Heritage Broncho. I was lied to by the sale person who wrote up a sales contract that had a $12000 markup hidden in the figures. When I asked him what the final sale cost figure was, he said that number was probably a mistake made by the finance company. When I went into the office of the finance person I get a document that had two different figures for payment. I asked the finance person what the 2 figures were and he said I was given a “Flex payment” contract which I wasn’t informed about by the salesman. I was livid! I had my granddaughter and she had the opportunity to witness her grandmother being scammed by a Big Valley Ford of Stockton salesman named Aaron. I have been buying cars since I was 20 years old. Im 71! Im not a fool! I can count. I have a credit score of 760 plus! I worked hard for what I have not to be scammed by a lying car dealership. I have done business with this dealership in the past with Earl. I’ve never experienced such lying and conniving in my life! There is no way no how I would ever recommend this dealership to purchase a car or truck or anything for that matter. The salesman asked me if I could recommend anyone to purchase a car from him. He can forget it. Big Valley Ford are big liars!
Maximum rating = 5
Repair
My vehicle was not repaired, and they would not return my phone calls, I will never go back to them for repair work or even to purchase a vehicle.
Dealer Response
Lee, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. We know that the future success of our dealership is dependent on cultivating long-term relationships built on trust, so we look forward to your call.
Maximum rating = 5
Big Valley Ford Lincoln is proud to be one of the premier dealerships in the Stockton area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Big Valley Ford Lincoln a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford or Lincoln you've come to the right place. Be sure to look at our current specials and promotions for the very best offers!
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