1402 Santa Monica Blvd
Santa Monica, CA 90404

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Sales: 310-451-1588

Used Cars: 310-451-1588

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Santa Monica Ford

Overall Rating:

3.9 (out of 5)

77% recommend this dealer

279 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT BUY A CAR FROM HERE!

Reviewed by Disgruntled customer December 31, 2025

DO NOT BUY A CAR FROM HERE! They are sneaky and liars. I purchased a vehicle from them and they added on extra features that I did not agree to, such as GPS tracking and a paint protection plan. None of these items were disclosed to me upon purchasing. After reviewing my purchase contract I found $4000 in extra charges. When I called them to discuss this. I was told that they understood that I was not happy and agreed to refund me for half of the costs. 4 months later I still have not been issued a refund. I have called and left messages at least a dozen times with no call back. This is not the way to do business. First with hiding extra fees, then lying about issuing a refund, and finally avoiding me all together. Shame on this dealership. Do not trust them. Take your business elsewhere where they actually care about the customer. Simon in the finance department is the one who blatantly lied to me.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service, everyone was friendly and the

Reviewed by JoyNovember 13, 2025

Great customer service, everyone was friendly and the environment was pristine. The entire process was smooth and fast.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fast, clear, friendly and fair experience with the

Reviewed by pancho1313October 01, 2025

Fast, clear, friendly and fair experience with the dealership. And Lada was great to work with.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Santa Monica Ford

Santa Monica Ford located at 1402 Santa Monica Blvd. Santa Monica California is happy to tell you that we've been serving the Van Nuys Los Angeles and North Hollywood area for longer than many of you might have owned your current car. With those years comes invaluable expertise which we put to your advantage.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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