919 Capitol Expressway Auto Mall
San Jose, CA 95136

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Sales: 408-265-6000

Used Cars: 408-265-6000

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Capitol Ford

Overall Rating:

4.5 (out of 5)

84% recommend this dealer

244 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service.

Reviewed by TESSA5December 30, 2025

Great service. Knowledgeable and friendly staff. I got exactly what I wanted and drove off in my new vehicle as very happy customer.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience working with Robert Green when

Reviewed by Jacfan17December 29, 2025

I had a great experience working with Robert Green when purchasing my Volvo XC60. Coming from years of Tesla ownership, I was new to the gas car world, and Robert patiently helped me understand every aspect of the transition. He is extremely knowledgeable, thorough, and helpful. Robert walked me through meticulous car inspections, detailed vehicle history checks, financing options, warranty coverage, and insurance considerations. His explanations were clear and honest, and I never felt rushed or pressured. Beyond just selling a car, I also learned a great deal about how used car dealerships operate, which I really appreciated. It’s rare to meet someone so transparent and willing to educate their customers. Great to know Robert, and I would definitely recommend him to anyone looking for a trustworthy and professional car-buying experience

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

On the beginning everyone was talkitive and Fiendly,

Reviewed by BBENTONDecember 29, 2025

On the beginning everyone was talkitive and Fiendly, Saleslady, Finance Manager and Dealership Manager. At the end all were very quiet and secretive. I was just too trusting to believe I would be scammed by a dealership I went to due to my Friend, I Thought Cody.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Capitol Ford

Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.

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  • No cost, no-hassle negotiation
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