919 Capitol Expressway Auto Mall
San Jose, CA 95136

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Sales: 408-265-6000

Used Cars: 408-265-6000

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Capitol Ford

Overall Rating:

3 (out of 5)

75% recommend this dealer

116 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service from start to finish!

Reviewed by MOTHERHEARTNovember 14, 2025

Great customer service from start to finish! Sam made sure my car was ready as promised and had a return appointment for follow up scheduled according to appropriate timeframe.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick and easy process.

Reviewed by PHEADLEYNovember 14, 2025

Quick and easy process. Dropped my car at the appt time and was out the door with the estimate in less than 15 minutes. Car was ready when promised. Multi-point inspection video was informative. Service costs were reasonable. Staff were friendly and helpful every step of the way.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

good service and amazing staff, Marco is very helpful and

Reviewed by OMAR.MORARODNovember 13, 2025

good service and amazing staff, Marco is very helpful and knowledgeable about my cars need

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Capitol Ford

Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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