Hansel Ford of Petaluma

Ford New Car Dealership in Petaluma, CA

1120 Auto Center Drive
Petaluma, CA 94952

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Hours Toggle

Sales Department

Sun 9:30am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:00pm
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Reviews of Hansel Ford of Petaluma

Overall Rating:

4.2 (out of 5)

96% recommend this dealer

154 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Felt pressured to sign on the last day of the month.

Reviewed by Tammy Cooks from Petaluma, CaOctober 21, 2025

Felt pressured to sign on the last day of the month. Dealer was rude and didn?t honor the 30-day/1000-mile warranty promised. Very disappointing.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Working with Eddie was an excellent experience.

Reviewed by Nicholas Lebaudour from Petaluma, CaliforniaOctober 06, 2024

Working with Eddie was an excellent experience. He was knowledgeable, low pressure, and able to work with me on my schedule. I?ll definitely be reaching out to him again when it?s time for my next vehicle purchase. ??

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Nicholas, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

I?ve bought 2 cars and always taken my Ford for service

Reviewed by Megan Denton from Petaluma, CASeptember 28, 2024

I?ve bought 2 cars and always taken my Ford for service at Hansel. They are professional, fair and highly customer service oriented.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Megan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Henry Curtis Ford as your first choice for service!

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Maximum rating = 5

About Hansel Ford of Petaluma

Henry Curtis Ford is part of the Hansel Auto Group and a proud provider of Ford Vehicles Parts and Service! Follow us to stay on top of all of our promotions and special offers!!

Proudly serving Ford Vehicles to Petaluma Sonoma Novato & Santa Rosa. Looking for a new Ford vehicle? Stop into our new and used car dealership and test drive a new Ford or used car. You'll quickly see why customers from Petaluma Sonoma Novato and Santa Rosa choose Henry Curtis Ford for all their automotive needs. We look forward to your visit.

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