1375 S Woodruff Way
Ontario, CA 91761

Get Directions
Hours Toggle

Sales Department

Sun 10:00pm – 9:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Citrus Motors Ford (OEM)

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

596 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent customer service!

Reviewed by vverklerNovember 07, 2025

Excellent customer service! Friendly and knowledgeable. Love the new location. Our salesman Vinny was so helpful and answered all our questions.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It?

Reviewed by Troy Cox from Ontario, CaliforniaNovember 06, 2025

It?s my third car I bought from citrus Ford. Highly recommend them. People are really nice. Answer your questions. Service department is nice. yes I would recommend my friends to buy a car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I’ve never had such a hard time trying to buy a car

Reviewed by CieraOctober 11, 2025

I’ve never had such a hard time trying to buy a car before. You’d think they didn’t want to sell to me. A relative came in and looked at a car for me as I live a few hour away. They spoke with Joey Ramirez, who I then contacted about buying the vehicle that was looked at. This man never answered my calls, nor did he EVER try to reach back out to me. My information was taken down and I was told by a lady he would get in touch before he left that day. Never a call. Not even the next day. I called back the next day to speak to someone else. It took 2 whole days to get all the paperwork done. After I was finally able to get the car, it was dirty on the inside. They must have terrible cleaners. Chips were found in the backseat pockets, signs of spilled drinks in the cup holders. No big deal, I can clean it. But once it was brought home, one of the tires was found out to be ruined, it was lucky I made it without a blown tire. There were 3 new tires but one old? Makes sense. I was also given a hard time about payment as well. Told I can’t take it that day if I give a personal check. That’s never been an issue with previous cars. Anyways. If I ever need a new car I definitely will be looking elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Citrus Motors Ford (OEM)

Citrus Motors Ontario in Ontario CA treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top