15445 Roscoe Blvd
North Hills, CA 91343

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Sales: 888-318-0803

Used Cars: 888-301-2648

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun 9:00am – 5:00pm
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Galpin Ford

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

2676 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sam made my experience amazing, he has helped even when i

Reviewed by jaden.depina4December 24, 2025

Sam made my experience amazing, he has helped even when i pulled off the lot with the car.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we are thrilled to hear that Sam elevated your car-buying experience! His dedication to customer satisfaction is unmatched. Thank you for choosing our business!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I’ve had the pleasure of working with Carl three times

Reviewed by Jessicalion12December 23, 2025

I’ve had the pleasure of working with Carl three times over the past ten years, and every single experience has been excellent. Most recently, he helped me purchase my new Ford Mustang Mach-E (all-electric), and I absolutely love it. What really sets him apart is consistency—he’s knowledgeable, patient, and genuinely cares about making sure you feel confident and happy with your decision. There’s never any pressure, just honest communication and support throughout the entire process. Each transaction has been smooth, transparent, and stress-free. If you’re looking for someone you can trust and come back to time and time again, Carl is the person. I highly recommend him and will definitely continue working with him in the future.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy [Carl] was able to provide you with the guidance needed in making your decision. Let us know if you ever need more help -- until then safe travels! Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience working with Darrell Bryan.

Reviewed by ms1819December 20, 2025

I had a great experience working with Darrell Bryan. From start to finish, he was professional, knowledgeable, and genuinely easy to work with. Darrell took the time to listen to what I was looking for, answered all of my questions clearly, and never made the process feel rushed or pressured. He was honest, responsive, and made sure everything went smoothly throughout the entire buying process. It’s clear that Darrell truly cares about his customers and takes pride in providing excellent service. I would highly recommend Darrell Bryan to anyone looking for a stress-free and positive car-buying experience.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thanks so much for your warm recommendation of Darrell here at Galpin Ford. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Galpin Ford

Since 1946, Galpin Ford has proudly been family-owned and operated with a deep commitment to serving our community with integrity, excellence, and exceptional customer service. As the #1 Ford dealer in the world for a record 29 consecutive years, we offer California’s most extensive inventory of new and pre-owned vehicles to meet every need and budget. You will also enjoy an incredible inventory of “Galpinized” vehicles, which give customers a chance to drive something custom. As the #1 Ford Credit Dealer, we help customers get financed nearly every day who have been turned down elsewhere. Our knowledgeable and friendly team is dedicated to providing a seamless experience from purchase to service, ensuring personalized attention at every step.

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