17045 Condit Rd
Morgan Hill, CA 95037

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Sales: 408-816-2334

Used Cars: 408-816-2334

Hours Toggle

Sales Department

Sun 9:30am – 7:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun 8:00am – 5:00pm
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of The Ford Store Morgan Hill

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dishonest

Reviewed by Scott from San Martin CASeptember 04, 2022

Horrible experience on two vehicle purchases at the Ford Store in Morgan Hill. Including the GM Ashley Valletta and Inventory manager Tim Kasden The final event included me ordering and placing a deposit on a vehicle then when it came in I was told it was an additional 4K added to purchase price the vehicle and if I didn't want it they would sell to another buyer. I contacted ford but apparently their customer service is just as bad as their dealerships. They claim there is nothing they can do they cant even contact the dealerships they supply vehicles to. I would recommend purchasing a different make of vehicle but if not defiantly do not purchase a vehicle form the ford Store in Morgan Hill CA. Even the General Manager has no concern for their customers.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Waste of time

Reviewed by Heydy Rodriguez from Watsonville. CaApril 08, 2021

As a first time buyer I chose this dealership because of the good reviews I’ve read but i had a terrible experience. I submitted a credit application and confirmed what vehicle I wanted. I kept being pushed to the side throughout the whole day just to find out all they did was run my credit. Causing it to drop in score and give the car deal to someone else. Even after I submitted my information since the morning and was ready to buy. Definitely taking my business elsewhere since my business wasn’t valued as a customer.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

If you want a GREAT deal, come to The Ford Store!

Reviewed by Han G from San LorenzoDecember 20, 2020

If you want a GREAT deal, come to The Ford Store! Thank you Jovan for the best car buying experience, Jovan was very nice, sincere, patient and thoughtful of the customers. I am living in East Bay about 50 mi away from Morgan Hill Ford, Jovan delivered the vehicle to my home for FREE! I am highly recommended Gorgan Hill Ford and Jovan Fussell.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About The Ford Store Morgan Hill

The Ford Store Morgan Hill has been the number one retail volume Ford Dealer in the entire bay since 2011. This has been made possible by our bottom line sale prices and our huge inventory. We are truly different from other Ford Dealers in the San Francisco Bay Area by that we have over 700 New and Pre-Owned vehicles that are all clearly marked with our bottom line sale price right on the window of every vehicle. No negotiation is necessary! We have a state-of-the-art Service Department that offers complimentary shuttle service and rental car arrangements. Our Service and Parts Departments are open weekdays until 6 PM as well as Sat & Sun.

Ready to buy? Get a price quote before visiting the dealership.

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