Heritage Ford

I checked online and found a vehicle i was okay with the price, so i went down ready to buy it. When i arrived i was brought inside they were telling me about how they had it and how the vehicle was a great deal, but when it came time for the test drive they switched up and said that they couldn't sell the vehicle to me due to a recall. Once that was said then the salesman immediately tried to sell me on more expensive options or ones that wouldn't meet my needs. These people use a good-priced vehicle to lure you in then try their hardest to sell you on something you didn't want or ask for. This is a blatant bait-and-switch scam because they are advertising something they know can't be sold to lure in customers.

They called me to pick up a car I waited for 30 minutes. In the front, there was a manager there in front I asked if could help me he said no. Ford in Turlock, CA & Merced is one of the best in customer service

I left my 2022 car with them for repairs and 1 week timeline went to 4 weeks because everytime I come to collect my car they didnt do job well and also started ruining my otherside of car and when I showed them they completely denied by saying we havent worked on other side and the lady who is calls herself manager Kelly beware of her she is racist and will make sure she harass you for her staff mistake and put there faults on you and ruin your brand new car I would definitely persue all complains legally to them andI would never go to this shop and save your bucks because these guys are incompetent they should open a bicycle repair shop because they dont know a jack about repairs and will treat you like as if they are customers