Hoblit Motors Ford

Buyer beware! I am a 63 year old semi disabled veteran, working on cars is not my thing anymore. I just bought a 22 Ranger from Hoblit Ford in Colusa. I made it clear that I needed 2 things done or the truck would be no good for me. I was told to buy and just schedule an appt at their shop and get it done. They would give me a discount. I made it very clear these 2 things were of high importance to my needs. Again, "just make an appt and get it done". So on the word of my salesman and the manager I bought, made an appt. as directed by them. Brought my truck in and the service rejected me. Said they wont do it. I am in shock, now I have a truck that wont meet my needs. Returned for support at sales, nothing they can do. Cold as ice to me. mind u I just ordered 500.00 of stuff for this truck, so no buyer remorse here. Asked for arbitration and salesman said this is it, no help. Dealer is judge and jury, all bad. I asked for refund and was told no. Bad dealer beware yall. This old veteran got ran thru, now got a truck of no use to me and no hope to get one now.

From what I'm told at the chevy service center is that the mechanics that do the oil changes and services only know to drain the oil and fill with oil.If there happened to be some water ,an absurd amount of fuel or no oil at all in the crankcase they won't say anything.That is above their pay grade apparently. So what do they do when raising my vehicle to do an oil service and the tie rod falls out of the knuckle or they rotate my tires but don't say anything about the rear brake calipers are leaking and I blow through the next stoplight and somebody is killed .The service center doesn't seem to care.As a matter of fact when I was there last Friday pointing out the issuse at hand the service guy grinned and chuckled "you should have done a little research and not have bought a crappy car".Is this the way they treat all their customers that purchased vehicles there.They said its a great car feed all this b.s. that they want your business and xxx soon as you sign on the line they say well you bought a crappy car sorry!

They undercut Trade In by 4-5k and refuse to budge even when you show them proof what other dealerships in the county and adjacent counties are offering. I received my trade in value directly from their website and they still would not honor it. I asked for service, recall and warranty history on a vehicle several times. It was serviced at hoblit colusa since new. Luis kept saying oh yeah, we will get that information for you, I just have to ask my manager. Every time he would come back and force more information out of me without providing me with any of information I requested. This information was very important for determining whether or not I even wanted to move forward with the purchase. They took both keys to my trade in, and I couldn't even leave! Too busy watching football and ignoring customers to make a Sunday sale. The service center and sales staff at this place get worse every year. I have no idea how they keep their doors open after all the customers they drove away during covid due to price gouging.