Mark McLarty Ford

Great service. Alex was great to work with. Got me in and out super quick.

My sister and her husband leased a Mach E from Mark McLarty back in late March of this year. They’ve absolutely refused to complete the simple steps required for them to be able to get the charger and installation that is part of the Ford Power Promise. Had we known they would refuse to assist or even be remotely cooperative, they’d have opted for the $1,000 incentive that was then offered as an alternative to the Ford Power Promise. Due to their blatantly false guarantees to ensure that they received the charger, they opted not to take advantage of the $1,000 alternative incentive option, which would have served to reduce their monthly lease payment. Obviously, that was a huge mistake. We’ve called and spoken with various associates there regarding the matter quite a few times. They never actually attempt to resolve the matter when it shouldn’t even be that difficult to take care of it. They were told that the Sales Manager, Josh Williams, would resolve the issue, but he won’t even return their call. It’s extraordinarily disappointing and I simply cannot recommend that you ever deal with Mark McLarty in any regard due to their abysmal failures relating to this. They've had well over four months to resolve this simple matter and they've still not done so. Save yourself the massive hassle and bring your business to a dealership that actually cares.

Drove 7 hours to get my car. Alex was professional, quick, engaging, and honest. It was a wonderful experience and would recommend anyone to work with him and this dealership!