Ford
New Car Dealership in Conway, AR
Overall Rating
4.7/5
Read dealer reviews
NEW state of the art facility just opened!! Located in Conway, AR, Smith Ford is very proud to be Conway's hometown family dealership for 100 years. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Smith Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
Smith Ford also has a service department if you need ongoing support with your new Ford, Smith Ford has Ford-trained mechanics and uses the highest quality parts. If you are in Conway, Smith Ford should be your dealership!
Smith Ford Reviews
Overall Rating
4.7/5
186 out of 193 people recommended this dealer
Too bad I can’t do zero stars
Reviewed by Flykid
in Tulsa
September 28, 2019
Long story short, last Saturday I put an offer in for a used towncar. After the offer was accepted, I began making arrangements to pick up the car for the following Monday as they are closed on Sunday. To ensure that I didn't loose the car to another buyer, (as has happened to me multiple times to private sellers in the last year), I paid the $500 dollars down the sales representative had told me was required to hold the car. I was charged and had everything set, (so I thought), including a receipt for the $500 paid to hold the car. Approximately one hour later, I received a phone call informing me that not only was my car being shown to someone else, but that despite the protests of my sales rep. a floor manager said that he would (honor) the other persons offer if they so chose to make one. Needless to say at this point, the other buyer made an offer and purchased the car that I had already put money down on. I reached out to the head manager within a couple of days via email and have received no response. (Shocker) This was my first interaction with a car dealer and will most assuredly be my last.
Won't be back. Suggest you don't either.
Reviewed by Ford F150 less than 5k
in Mayflower, AR
May 06, 2019
2 different visits to the service department, 2 different vehicles - Horrible customer service both occassions! Not enough space here to complain about these people
A dealership who works for your business
Reviewed by Diane and Ed Mc
in Batesville, AR
August 13, 2017
We purchased a 2009 Ford Edge yesterday from this dealership. The sales person was very personable and worked hard to make the deal happen. The sales manager was great to deal with and complete the purchase. Very friendly and made our time very pleasant and we knew they appreciated our business. I would highly recommend Smith Ford in Conway, Arkansas.
