Southwest Auto Collection in Arkadelphia including address, phone, dealer reviews, directions, a map, inventory and more

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1501 N 10th St
Arkadelphia, AR 71923

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Sales: 870-568-2964

Used Cars: 866-893-9427

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Southwest Auto Collection

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

15 out of 19 people said they would recommend this dealer

5 (out of 5)

Best of 15 dealers we've dealt with

Reviewed by Ken Crow in Salem, ARMay 08, 2021

We live 225 miles north from Arkadelphia. We wanted to buy an Equinox with specific options. We dealt with dealers in Jonesboro, Little Rock, Conway, Ash Flat, Springfield, and even Kansas City. NONE could match the deal we received from SouthWest Auto Group and salesperson Katelyn made it happen...so well our son bought one nearly identical. Best on trade, best on price, best on process, best on satisfaction!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great Customer Service

Reviewed by Fourfam in Camden, ARFebruary 28, 2021

I brought my vehicle in for service and was not expecting to find a great deal on another vehicle! I have been a customer at at Southwest Auto since 2018 and I have been very satisfied with the entire staff. I would like to thank Ron Courteaux and Katelyn Crutchfield and everyone who assisted on our choice. We will are so happy that chose Southwest Auto!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

The O'l Bait and Switch Technique! BEWARE!!!

Reviewed by John Owens THE GM (fraudster) in Arkadelphia, ARJanuary 07, 2021

This review is in regards to the slimy and scummy GM John Owens over at Southwest Auto Collection. This review will also be followed up with a report to BBB and letter to CAR. In this country it is illegal to practice bait and switch techniques which is exactly what this business is practicing. I contacted the dealership this morning to purchase the below SUV and was initially greeted by Brian one of the salesman who seemed kind and helpful. When I told Brian to send me over the contract and wire instructions I was then messaged by the GM of the dealership John Owens. Mr. Owens told me in a short conversation that the price of the vehicle online was a "mistake". Having around 6 cars in my collection most fairly new cars I knew where this conversation was going. This was not a mistake, it was then reported that actual price was several thousand dollars above what it was reported. Gentlemen, this listing had been active at this sale price for 19 days. These dealership is scummy, fraudulent, and should be shut down for lying to customers in the ol' bait and switch trick. People do not take your business here. These people are not trustworthy and I would not for the life of me buy a car here. All media outlets will soon have this review shared so the world can see for themselves the fraud taking place within these doors. EMAIL ME FOR PHOTOS OF FRAUD. CAN NOT POST HERE. WILL POST ON YELP AND OTHER OUTLETS.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

About Southwest Auto Collection

With a commitment to customer service, honest deals and hometown values, Southwest Auto Collection in Arkadelphia is your premier place to buy a new or used car, truck, van or SUV. Between our three big dealerships, we sell every major American brand: Ford, Chevrolet, Dodge, Chrysler, Ram, Jeep, GMC, Buick and Lincoln. That variety gives us the selling power to make deals nobody else can match

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