6244 E 22nd St
Tucson, AZ 85711

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Sales: 888-235-3526

Used Cars: 888-488-2414

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Jim Click Ford-Lincoln

Overall Rating:

4 (out of 5)

96% recommend this dealer

1013 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Because they are backed up in the service dept.

Reviewed by judybeall7November 17, 2025

Because they are backed up in the service dept. You have to pay for the extra days $45/day for a courtesy vehicle. This is the first time they have done that to me. I guess the honeymoon is over. Great at sales... Rip offs at service!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Purchased a 2016 Mazda CX-5.

Reviewed by PatrickNovember 05, 2025

Purchased a 2016 Mazda CX-5. Dealership was easy to work with and the sales consultant was great.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a Nissan Frontier from Jim Click Ford in

Reviewed by dmagg5562August 10, 2025

I purchased a Nissan Frontier from Jim Click Ford in 2011. Since then, I have been bringing the vehicle in for the 'maintenance for life' program. The wait time was always around 90 minutes, and the service was always very good. On July 3, 2025, I brought my vehicle in for maintenance. I was told it would take about the usual time. This time I waited about two hours. Upon returning home I noticed that my radio antenna was missing.Upon inspection of the antenna base I found that it was loose. Searching the truck I found the antenna in the bed. The next morning I talked to the Service Manager who was very nice and said he would investigate. He called me back the next day and we scheduled a time to return. for a fix. This time they had to order a new base and the labor would be 4-5 hours. On July 17 I dropped the vehicle at the service area.Later that day they called and said it was ready. I was told nothing more than the problem was fixed and that they are very sorry it happened. Upon driving it home, I noticed that the airbag light was blinking. I did some research as to a fix, tried it numerous times before it stopped blinking. It was the that I noticed a new windshield wiper had been installed on the passenger side. On closer inspection, I noticed that the screw cover of the wiper arm was not on, and that the screw was loose. Also, there was a cut in the wiper arm base (not sure what it is called). I tightened the screw, then thought about calling the service manager again. I decided not to for I did not want them to 'fix' it again. Instead I will enter a complaint. This is the first time that I have had an experience like this, which shows very poor service from Jim Click Ford.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jim Click Ford-Lincoln

Jim Click Ford is the flagship location of the Jim Click Automotive Team a family owned dealership group. Following Mr. Click's arrival in Tucson over 50 years ago Jim Click Ford in Tucson has grown into one of the largest Ford stores in the Southwest. Customer service is paramount to our continued success and we appreciate the opportunity to assist all of our neighbors in Southern Arizona with their vehicle needs. Visit our conveniently located dealership at 22nd and Wilmot today!

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