9130 W Bell Rd
Peoria, AZ 85382

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Sales: 623-208-5286

Used Cars: 623-209-7307

Hours Toggle

Sales Department

Sun 9:00am – 7:00pm
Mon 7:30am – 9:00pm
Tue 7:30am – 9:00pm
Wed 7:30am – 9:00pm
Thu 7:30am – 9:00pm
Fri 7:30am – 9:00pm
Sat 7:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Peoria Ford

Overall Rating:

4.1 (out of 5)

65% recommend this dealer

1234 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Save your time and avoid this place.

Reviewed by Peoria Ford Scammed Us from Scottsdale, AZDecember 29, 2025

Save your time and avoid this place. I wasted hours negotiating with the sales team to get them to fix parts on a used car they were selling (that should have been fixed in the first place). My 17 year old daughter negotiated a price and the dealership backed out on it. They said it wasn't in writing. Total scam. Who does that to a 17 year old first time buyer. They also said the conversation never happened essentially calling us liars. If this is how you expect to be treated by a car dealer then you should use these guys, otherwise stay away. Also good thing to point out is there version of Kelly Blue book is way off the actual price obviously in their favor. They try to list the price based on an excellent condition car (2% of cars, which is very rare) then they try to add on fees to have you pay for items that need to be fixed. The excellent condition is assuming everything is in 100% working condition. This is the double dip.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We value your input and understand your frustration. The concerns you've raised are important to us, and we take these matters seriously. We would appreciate the opportunity to discuss this situation further with you. Please contact Beverly Woodhull, Customer Relations Director, at 855-971-8355 so we can address these issues directly and work toward a resolution.

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Maximum rating = 5

5.0 (out of 5)

Every time I come to Peoria Ford whether it be for

Reviewed by Ddeibler1133December 05, 2025

Every time I come to Peoria Ford whether it be for service or buying a new car I am always greeted with wonderful people. They work very hard to get the deal that you need to be comfortable and greatly appreciate that. Thank you for my 2025 broncos sport

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We are thrilled to hear about your consistently positive experiences with us! It means so much to know that our team continues to welcome you warmly each time you visit, whether for vehicle maintenance or purchasing a new vehicle. We take great pride in working diligently to find solutions that fit your comfort level and budget. Congratulations on your new Bronco Sport - we hope you enjoy many wonderful adventures ahead! Your loyalty and kind words truly make our day.

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

So far I have been pretty happy with Peoria Ford.

Reviewed by carlencyphersNovember 30, 2025

So far I have been pretty happy with Peoria Ford. My rear bumper step had a gouge in it when I first purchased it. Talked with Beverly and Josh and they took care of it free of charge. I’ve worked with Josh on some smaller items as well. My hope is Peoria Ford will continue to provide good customer service going forward!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your positive feedback! We're glad Beverly and Josh could resolve the rear bumper step issue at no cost and that your ongoing service experiences have met your expectations. We're committed to continuing to provide excellent customer service and look forward to serving you in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Peoria Ford

Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.

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