3400 S Tomahawk Rd
Apache Junction, AZ 85119

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Sales: 877-536-8684

Used Cars: 855-570-3416

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Robert Horne Ford

Overall Rating:

3.7 (out of 5)

94% recommend this dealer

1134 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Service, they truly came through with a good deal,

Reviewed by gerardoOctober 10, 2025

Great Service, they truly came through with a good deal, after a rough start..great service from Lemuel and everyone..

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your kind words, Gerardo! I'm glad to hear that Lemuel and the team at Robert Horne Ford helped turn things around and deliver a deal you felt good about. I truly appreciate your support, and we look forward to seeing you again! Sincerely, Billy Wittmann | General Manager | wwittmann@roberthorneford.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If I could give negative stats I would.

Reviewed by Debbie C from San TanJune 03, 2025

If I could give negative stats I would. Completely rip off and manager is a crook yes you Logan

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your feedback, Debbie. I understand that your experience at Robert Horne Ford did not meet your expectations. We value all customer input and would like to discuss your concerns further. Please feel free to reach out to us, and we’ll do our best to assist you. Sincerely, Billy Wittmann | General Manager | wwittmann@roberthorneford.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Buyer beware!

Reviewed by JohnsonEJ23February 15, 2025

Buyer beware!! Dealer told me I could claim a $7,500 EV tax credit on my tax returns but then refused to register my purchase with the IRS as required so I could get my refund. I talked to them about it and they flat out refuse to do it. It doesn't cost them anything to do it. It makes zero sense why they wouldn't do it. They have no idea how to treat a customer and their D- BBB rating proves it. Stay away from this dealership!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Robert Horne Ford

Welcome to Robert Horne Ford! Located in Phoenix Arizona's east valley Robert Horne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Robert Horne Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.

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