1625 Seekins Ford Dr
Fairbanks, AK 99701
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Fairbanks, AK that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
Great transaction!
Great transaction! Denny was once of the best salesmen I have ever had the pleasure of working with. He made this sale the best experience I had buying vehicle .
Maximum rating = 5
Our salesman Denny Theis was very patient and thorough.
Our salesman Denny Theis was very patient and thorough. He clearly explained the newer features on the Maverick I bought. He also helped us order and receive the vehicle in a timely manner.
Maximum rating = 5
I had numerous issues with seekins Ford.
I had numerous issues with seekins Ford. And it always is the service department. You have a vehicle with warranty but can never get it serviced in a timely manner had to wait a month for transmission issue. Get the truck there for appointment and don’t actually 4 day later, had to call them for an update, told me need a new valve body and had it instock (Monday) didn’t hear nothing from them had to call and left messages no one returned my call. Had to drive there to get an update(Frida). Apparently need an update to the computer in order to finish install but won’t take update and had to wait for Ford HQ to send a new update. Now on Monday call multiple time and no one answers the phone this has been my experience every time I call the service department. finally get them to answer and once again the new update for Ford HQ is not working and tells me it will still be a few days or more. My question when scheduled me an appointment on 15th but don’t start looking/working on it until 19th Than once they know what’s wrong stops working on it, and wait until the 23rd to work on it. Feel to me a complete incompetent service department that is not thinking of the customer and extreme lack in customer service. Also seekins ford turned off their reviews and recommendations on facebook i believe because they don’t care about their customers and want to fix the issues in their establishment. i challenge seekins ford to show they care and respond to this post.
Dealer Response
Hi Brad, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please contact our Service Manager, Josh Geier, at (907) 459-4079 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Maximum rating = 5
Welcome to Seekins Ford Lincoln! Located in Fairbanks AK Seekins Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Seekins Ford Lincoln a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call 888-317-1176 or 907-459-4000 for your No-Obligation Internet Price Quote from our Internet Department.
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