1101 Martin St S
Pell City, AL 35128

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Sales: 877-895-4490

Used Cars: 877-968-7241

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Town & Country Ford of Pell City

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I recently had extensive repairs on my 2021 F150, during

Reviewed by Shawn NewtonMay 22, 2024

I recently had extensive repairs on my 2021 F150, during which it was discovered that my motor had been severely mistreated by it's previous owner. The service department did a magnificent job of working with my warranty company, keeping me informed, and providing professional and expeditious work. I highly recommend their services, and intend to utilize the services of this dealership both for auto service and vehicle purchases in the future. Thanks again!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Great Salesman.

Reviewed by martez003January 28, 2024

Great Salesman. Made it very welcoming with introducing me to my inquired vehicle. Any issues I had they were very open and kind and helpful with making sure i was taken care of before and after i left. Next purchase will be a brand new vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Scammed

Reviewed by Ron s from Leeds Alabama October 30, 2022

I bought a 2015 Nissan Pathfinder from the dealership in January this year. Everything seems to be ok until today I tried to trade it in on another vehicle at another dealership and when they went to estimate the resale value of the pathfinder for the trade in. The dealership told me the car had a rebuilt title and they couldn’t trade. Town and country pell City never showed me that in the car fax. The dealer told me it’s a buy here, pay here car and said town and country was supposed to be a Reputable dealer. I will never recommend or use them again.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Town & Country Ford of Pell City

Town and Country Ford in Pell City AL is proud to be an automotive leader in our area. Since opening our doors we have made it our mission to take care of our customer's transportation needs at a level that exceeds their expectations through convenience and reliability and at a price that is fair to both coupled with the highest level of honesty and integrity. We offer a wide variety of vehicles and hope to make the car buying process as quick and hassle free as possible.

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