2800 Woodward Ave
Muscle Shoals, AL 35661

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Long-Lewis Ford of the Shoals

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

335 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My experience on recall was great, on my 2020 Ecosport!

Reviewed by Sharon Lightner from Florence Alabama 35630September 28, 2025

My experience on recall was great, on my 2020 Ecosport! And as big Ty for my 2025 Bronco sport Rental Car! Loved it, Didn't want to bring it back🤣 A SPECIAL Thank you to Jeff Peck! Thank you to all the service department and a big thank you to Sandra ( receptionist in the salesman department) Thank You All! Sharon Lightner 5 star for sure

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience, Sharon! We’re thrilled to hear that your recall service on the 2020 EcoSport went smoothly and that you enjoyed your 2025 Bronco Sport rental. We’ll be sure to pass along your kind words to Jeff Peck, Sandra, and the entire service team. We truly appreciate your trust in Long-Lewis and look forward to serving you again!

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Maximum rating = 5

5.0 (out of 5)

I recently dropped my F150 off for a fan repair and

Reviewed by Roy Sanderson from Florence, AlSeptember 26, 2025

I recently dropped my F150 off for a fan repair and maintenence work. They did a great job in a timely manner. The staff was friendly and helpful. This shop changed my mind about dealer service. I am now a fan. Thank you Danya. Roy

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your experience, Roy! We’re thrilled to hear that Danya and our team provided friendly, helpful, and timely service, and that we could change your mind about dealer service. We truly appreciate your trust in Long-Lewis and look forward to serving you again!

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Maximum rating = 5

5.0 (out of 5)

Thank you to Jeff Peck and Trey for the great and above

Reviewed by Ricardo Nazario from “Madison, AL.”May 01, 2025

Thank you to Jeff Peck and Trey for the great and above and beyond customer service. The best!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks so much for the 5 star review! :)

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Maximum rating = 5

About Long-Lewis Ford of the Shoals

Our Mission is to be unique and unrivaled in our commitment to our employees our customers and our community. Our Vision is to remain Ford's Top Dealer in the nation for "Customer Satisfaction" and to become the Top Dealer in the nation for volume. We Will continue to reinvest in our future and We Will always give back a portion of our success to those in need within our community. We Will create a culture that attracts and employs only the "Eagle" performers and We Will stand firm in our commitment to the core values that drive our thoughts words and actions. Those core values are:

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