901 East Interstate 65 Service Rd S
Mobile, AL 36606

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Sales: 866-950-4193

Used Cars: 877-371-6223

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 8:30am – 7:00pm

Reviews of AutoNation Ford Mobile

Overall Rating:

4.1 (out of 5)

85% recommend this dealer

1324 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome prompt service with a very friendly atmosphere.

Reviewed by mbattle1971January 09, 2026

Awesome prompt service with a very friendly atmosphere.. Everyone was great start to finish.thanks

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They made purchasing a vehicle easy.

Reviewed by RAPJanuary 08, 2026

They made purchasing a vehicle easy. They delivered what they promised and followed up to make sure I was pleased after the purchase.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I made an appointment mid-Dec to being my car in Dec 29

Reviewed by Classiter920January 06, 2026

I made an appointment mid-Dec to being my car in Dec 29 for an issue and new battery. I live 2 hours away from Mobile. I left the car on Sun night and was told the service dept was short staffed and behind because of Christmas holidays. My car was never touched so i picked it up on Tues at 3 pm to travel back home. The service writer did not even have the decency to bring me my key. He told a young lady it was laying on the counter. Never again will I ho yo this service dept nor purchase a vehicle from them. Long-Lewis in Prattville gladly made my repair and installed a new battery. AutoNation in Mobile could learn customer service skills from this Ford dealer!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we are deeply disappointed by your experience at AutoNation Ford Mobile. If you would be willing to give us another chance in the future, please reach out to our General Manager at (251) 202-2016. We would appreciate the chance to turn your experience around.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Ford Mobile

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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