McClary Ford

Only experience I have had is with the service department. If the computer can't tell them what is wrong with your car, they have nobody there that can help you. Now, fast forward three years. I purchased a 2014 Expedition and the keyless entry code card was missing from the glovebox. I called McClary and asked if they could retrieve the code for me. They wanted to charge me ONE HUNDRED DOLLARS to plug in the WDS and pull the code from the GEM Module. A grand total of 10 minutes TOPS of work. Needless to say, they haven't gotten any better in three years This place is a dead ripoff. Take your vehicle to Decatur or Hartselle. It will be well worth the longer drive. Also, when I tried to get Cruise Control added to my 2023 F150 XL, they told me they would have to replace the steering column wiring harness and it would be over $1500. I purchased the switch from John Bleakley Ford in a Douglas ville,GA for $69 and then bought Forscan for 12.95 and did it myself. A RIPOFF.

Carried my wife's new explorer in this morning. The back window would not roll up. The guy checking them in said that they could look at it on September the 6th. I asked about the rain for 3 weeks and he said to put some plastic on it. This dealership should be closed down. Drove to Huntesville( Woody Anderson) . Went in and they immediately repaired the window.

We experienced a car situation that nearly caused accidents. The car was not purchased from this dealership. But we quickly received excellent service from their team. Nicole has great customer service and walked us through the car problem. We were greeted kindly! The service tech Lee diagnosed the problem and my daughter was able to have her car the next day. Also, Bo kindly assisted us with a question that I had when I picked up the car. Our visit was a great one and I’m pleased! Thank you Team!