1659 Berryville Pike
Winchester, VA 22603

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Sales Department

Sun 11:00am – 5:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Safford Chrysler Jeep Dodge RAM Fiat of Winchester

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

113 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

I would recommend Safford Dodge because the overall

Reviewed by RP from Winchester VADecember 21, 2023

I would recommend Safford Dodge because the overall experience was outstanding with one exception and unfortunately it occurred as I was getting ready to drive off the lot after everything was completed and I took ownership. When I got in the truck I noticed the gas tank wasn’t full and so I asked Stefany why and she stated because it was a used vehicle they only fill it half full which literally I thought she was kidding needless to say she wasn’t. So after spending close to $50K on a truck with less than 10K miles I had the inconvenience of stopping right down the road to put an additional $40 worth of fuel in. First impression great Purchasing impression great Unfortunately last impression as I drove off the lot was of disappointment and all because of $40 bucks!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback and your business. It is wonderful to hear you left our lot with a truck you love. We take customer satisfaction very seriously, and your feedback will be reviewed with our team to ensure we provide better customer service in the future. Please reach out to me if you would like to discuss your experience in greater detail. Thank you. Sincerely, Ralph Perkins | General Manager | 540-771-5225 | rperkins@saffordauto.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very pleased with the experience with the service.

Reviewed by Darin Fleming from Charles Town, WVNovember 22, 2023

The service department is very prompt and friendly. Overall very satisfied with the service experience. They kept to my appointment time and I was waited on immediately.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ralph Perkins | General Manager | 540-771-5225 | rperkins@saffordauto.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Awesome Dealership

Reviewed by Megan from Raeford NCOctober 20, 2023

We were not attacked by salesmen as soon as we pulled in the lot. We were able to walk around and look at the vehicles by ourselves without being pressured. When we were ready to talk to a salesman we went inside and were greeted immediately directly to Ronny. He was super helpful and took his time with us even though it was close to closing. When we agreed to purchase the vehicle, the rest of the staff continued to take their time with us being so patient and friendly the entire time. They stayed an hour after closing helping us finish out paperwork and discussing the additional options.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Your compliments and kind words mean so much to us and our team, Megan! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see Ronny and our team. I hope that we can have the opportunity to work with you again soon. Sincerely, Ralph Perkins | General Manager | 540-771-5225 | rperkins@saffordauto.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Safford Chrysler Jeep Dodge RAM Fiat of Winchester

Safford of Winchester is excited to be your leading Virginia car dealer. Located in Winchester Virginia our store serves Northern Virginia West Virginia and Maryland areas including Winchester Leesburg Martinsburg Hagerstown and Cumberland. Through our trained staff of Jeep Chrysler Dodge and RAM certified product specialists we promise to help you find the Jeep Chrysler Dodge RAM used car or certified pre-owned vehicle that fits you your lifestyle and your budget. The great team at our Virginia car dealer looks forward to assisting you with you next Jeep Chrysler Dodge RAM used car or certified pre-owned purchase.

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