7611 Loisdale Rd
Springfield, VA 22150

Get Directions
Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 6:30am – 8:00pm
Tue 6:30am – 8:00pm
Wed 6:30am – 8:00pm
Thu 6:30am – 8:00pm
Fri 6:30am – 8:00pm
Sat 7:00am – 5:00pm

Reviews of Safford Chrysler Jeep Dodge RAM Fiat of Springfield

Overall Rating:

4.2 (out of 5)

88% recommend this dealer

931 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The service department is unorganized and has poor

Reviewed by MFebruary 28, 2024

The service department is unorganized and has poor customer service getting maintenance. They didn’t complete anything i needed done and wasted 8 hours of my time not remembering what I came in to get done. save your money and go somewhere else.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very poor customer service !

Reviewed by mitra.mansournezhadFebruary 24, 2024

Very poor customer service ! I was there for a recall and oil change and I was told it will take 2 hours at most but it took 5 hours without any updates . My service advisor had no experience of how to provide info and left me 5 hours sitting there without even come to say it will take longer than I thought.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I have always been treated well at Safford until waterway

Reviewed by JanitasullFebruary 17, 2024

I have always been treated well at Safford until waterway when I was continually lied to and will never return

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Safford Chrysler Jeep Dodge RAM Fiat of Springfield

Welcome to Safford of Springfield. We are your preferred VA DC MD Chrysler Jeep and Dodge dealer for both new and certified used vehicles in Virginia and Northern Virginia. Our Dealership sells Chrysler Dodge Jeep and Ram vehicles and we service all Chrysler Dodge Jeep and Ram vehicles.

We pride ourselves on taking customer service to the next level beyond Five Star. Your satisfaction is our number one priority and our outstanding team of Sales Service and Parts Professionals are eager to serve you.

Give us a Call!!!!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top