15711 Gulf Fwy
Webster, TX 77598

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Sales: 281-809-4534

Used Cars: 281-809-4447

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake

Overall Rating:

4.1 (out of 5)

72% recommend this dealer

2077 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

All good.

Reviewed by rnwernerDecember 16, 2025

All good. I’ll probably take somewhere else next time since there are no more oil change plans for that size engine.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Would be ZERO STARS but it wont let me.

Reviewed by Julie and Anthony GarciaDecember 16, 2025

Would be ZERO STARS but it wont let me. When we arrived and shown the huge inventory we were told of a car that had all we needed and had significant dealer discounts. However, once we received all paperwork- after being rushed through, turns out the dealer discounts went from $16,000 to 7,000. After contacting the dealership about being misled at the table we were pretty much told we were liars. The total price before any addons should have been $32,000.00, however the total we were given was $66,000.00. TRUST ME>>> STAY AWAY! the Wright Brothers working there talk a big game but remember it is only talk. I do plan to get an attorney involved and do have screenshots and pictures of the offer vs total but why should a consumer have to do all of this.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Our service advisor, Shane, has been very helpful by

Reviewed by ina.montgomeryDecember 16, 2025

Our service advisor, Shane, has been very helpful by explaining and clarifying estimates, recommending cost savings and prioritizing repairs. He was responsive and provided overall good customer service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake

You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.

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