678 11th Avenue
New York, NY 10019

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Sales: 212-549-2287

Used Cars: 212-549-2287

Hours Toggle

Sales Department

Sun 11:15am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Reviews of Chrysler Dodge Jeep Ram Fiat of Manhattan

Overall Rating:

4.3 (out of 5)

79% recommend this dealer

144 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

So this guys are horrible, made me drive over an 1hr

Reviewed by BenjichasinFebruary 23, 2024

So this guys are horrible, made me drive over an 1hr after they said they have the car available. Then they checked me in sit us down ran & took all the information … brought out the car then said we have a deposit on the car we came in for so we can’t sell it …. Like why didn’t they say it in the 1st place waste of time bad dealer 0 stars

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We are sorry to hear about your experience. We strive to be transparent and it is never our intention to waste our customers' time or cause any inconvenience. We sincerely apologize for any miscommunication and we will be sure to address this with our sales team. If you would be willing to share any additional details or have any other concerns, please feel free to reach out. Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This dealership has absolutely first class service,

Reviewed by Ron KFebruary 08, 2024

This dealership has absolutely first class service, facility combined with a very high level of professionalism.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Ron, we're delighted to know you had a first-class experience at Chrysler Dodge Jeep Ram FIAT of Manhattan. Thanks for the high praise!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The staff is excellent!

Reviewed by ZeecarrFebruary 08, 2024

The staff is excellent! and totally professional. They were very attentive to my problems and made me feel very much at ease that the problem would be resolved satisfactorily… On a scale of 10 they are a 15!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're over the moon to know our team at Chrysler Dodge Jeep Ram FIAT of Manhattan exceeded your expectations! Thanks for trusting us with your vehicle's needs. We'll always be here if you need anything else in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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