LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing in Lansing including address, phone, dealer reviews, directions, a map, inventory and more

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6131 S Pennsylvania Ave
Lansing, MI 48911

Get Directions

Sales: 833-954-0510

Used Cars: 833-997-0422

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

Overall Rating:

4.3 (out of 5)

83% recommend this dealer

173 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Stay Away - Warning.

Reviewed by SteveJune 01, 2022

Stay Away - Warning. Horrible Experience. I had to turn around in the parking lot 3 times and take my Jeep back for service that was incomplete. I had more service lights appear after my initial service than when I brought the vehicle in for service work. I believe they manufactured work to be done on the vehicle. I do not trust them and will recommend to everyone I know to stay away from this dealership.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Good afternoon Steve - first and foremost, I apologize for your frustration and experience. By way of introduction, my name is Max Muncey and I work on our Corporate Team at LaFontaine. I would appreciate the opportunity to learn more about your experience and can be reached directly via email mmuncey@lafontaine.com.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Over the last several months of working with Lafontaine

Reviewed by Concerned April 20, 2022

Over the last several months of working with Lafontaine Service there has been a drastic decline in service, and a huge increase in pricing. Read the reviews, it seems other consumers are experiencing bait and switch issues.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Larry, Andrew, & their team were absolutely phenomenal.

Reviewed by Barsouth92March 31, 2022

Larry, Andrew, & their team were absolutely phenomenal. From start to finish, they were patient, knowledgeable, helpful, & efficient. I have never enjoyed purchasing a vehicle until working with these guys. I will definitely be looking to them for future purchases. Look no further, these are your guys. -Mike Stone

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

Here at LaFontaine Chrysler Dodge Jeep Ram Fiat of Lansing we are here to serve you. With our online shopping tools virtual appointments and door to door delivery our team members are here and ready to help you with all of your sales service or body shop needs. Shop our virtual showroom today to connect with a live team member.

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