84 Bureau Dr
Gaithersburg, MD 20878
Sales: 877-438-7470
Used Cars: 855-661-1892
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 7:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:30pm |
| Tue | 7:00am – 7:30am |
| Wed | 7:00am – 7:30am |
| Thu | 7:00am – 7:30am |
| Fri | 7:00am – 7:30am |
| Sat | 7:00am – 6:00pm |
See all dealerships near Gaithersburg, MD that carry Dodge, Jeep, Chrysler, FIAT, RAM
Overall Rating:
4.3 (out of 5)
89% recommend this dealer
878 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Dealt with Mario in the used car division.
Dealt with Mario in the used car division. He was very professional, and bend over backwards courteous. Was surprised by his candor and we are very pleased with the outcome of the whole experience. I recommend giving Criswell a chance.
Dealer Response
Thanks for sharing this great feedback! Mario and the Criswell team are always happy to help with any of your automotive needs, and we appreciate the opportunity to work with you.
Maximum rating = 5
I had such a great experience at Criswell FIAT Criswell
I had such a great experience at Criswell FIAT Criswell Chrysler Jeep Dodge RAM and FIAT in Gaithersburg, MD. I made a call in the morning, stopped by on March 21 to check out the 2024 Toyota RAV4 and got to talk to Kevin Ferguson, one of their pre-owned sales consultants. Kevin was very nice and helpful right from the start. I came back on March 25 and ended up buying an awesome 2024 Toyota RAV4 with only about 16,000 miles on it—practically new! One of the biggest reasons I went through with the purchase was because of Kevin. He was patient, respectful, and always made time to answer my questions thoroughly. His attitude and service made the whole process smooth and easy. Plus, I was thrilled to finalize this purchase before the possible car price increase, which just added to my relief and happiness! I’m really happy with my new ride and the whole experience. I’d absolutely recommend Kevin and this dealership to anyone looking for a car—I'll definitely be sending my friends and family their way!
Dealer Response
It's wonderful to know you could rely on Kevin and Criswell to provide a simple and seamless car buying experience. Thanks again for the great review and recommendations!
Maximum rating = 5
As with most Dealerships, they advertise vehicles they
As with most Dealerships, they advertise vehicles they don't have and then blame Cars.com in being slow to remove cars they no longer have off the Cars.com page. Ironic isn't it??
Dealer Response
Thank you for sharing this feedback. We are sorry to see you did not have a positive experience and hope you'll consider giving us another chance to work with you in the future.
Maximum rating = 5
We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.
At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.
Find out what your used car is worth with our appraisal tool.