84 Bureau Dr
Gaithersburg, MD 20878

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Sales: 877-438-7470

Used Cars: 855-661-1892

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 7:30am
Wed 7:00am – 7:30am
Thu 7:00am – 7:30am
Fri 7:00am – 7:30am
Sat 7:00am – 6:00pm

Reviews of Criswell Chrysler Jeep Dodge RAM & FIAT

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

923 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sales personnel were wonderful, friendly and very patient

Reviewed by dougb12December 20, 2025

Sales personnel were wonderful, friendly and very patient with us during the purchase process for our Jeep.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Leon Travis was very helpful salesperson.

Reviewed by AndrsnwaDecember 20, 2025

Leon Travis was very helpful salesperson. Very patient, knowledgeable, provided options, good customer service skills, and made the experience less stressful. though I did not purchase the jeep the experience was great. When I am ready I will be back to purchase my Jeep through Mr. Travis. Thanks WB

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I recently purchased a 2026 Jeep Compass with Leon

Reviewed by overtonapril102December 18, 2025

I recently purchased a 2026 Jeep Compass with Leon Travis.. He is with you during the entire process. He takes the time to make sure you know everything about the car you are buying. The followup” once you leave the dealership is number 1!!!!!!! He stays in contact to make sure everything is going well and if you have any questions or concerns… I purchased my 2015 Patriot and now my brand 2025 Jeep Compass, both with Leon Travis… Thank You!!!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Criswell Chrysler Jeep Dodge RAM & FIAT

We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.

At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.

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