925 Versailles Road
Frankfort, KY 40601

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Sales: 502-912-1745

Used Cars: 502-237-8903

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Redmond Chrysler Dodge Jeep Ram Fiat

Overall Rating:

2.2 (out of 5)

42% recommend this dealer

19 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I drove 4 hours to purchase a beautiful Toyota Tacoma

Reviewed by TrevorJanuary 10, 2025

I drove 4 hours to purchase a beautiful Toyota Tacoma that I've always wanted. As a disabled Vet, I spent all I could afford to buy a dependable truck. I did not make it home before the battery and alternator went out, driving the last hour in the dark. The truck died before getting it into my garage. I got it to a shop and had the battery and alternator replaced. While there, they found the head gaskets were blown and needed to be replaced as I have oil in my antifreeze and the radiator won't hold pressure. The car fax said the dealership changed the oil and inspected it and prepped it to be sold. They did not. I called as soon as they opened Monday morning and after five days of calling and being told that the manager, Mark Calloway would call back before the end of the business day, and he never did. Five more days after emailing him and the owner, I finally spoke with him. He actually said maybe the truck wasn't ment to be driven 4 hours. He finally ask what would make me happy and I said having the engine repaired or replaced with a used one. He said he would speak to the owner and get back with me. Another week of calling with no response so I had no other choice but to go public. I need my truck to be repaired so I can drive it as advertised. You should be able to drive your vehicle for a day or two before it completely dies! They should be held responsible. I will update this review if they chose to help me. P.s. I also had to replace all four tires and rear brakes. The list just goes on.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had a fantastic experience with Darrell.

Reviewed by Jon from Lexington, KYOctober 01, 2024

Had a fantastic experience with Darrell. He was friendly and helpful.The process was smooth, and I felt supported throughout. I highly recommend him to anyone in the market

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Do not buy used vehicles from them!

Reviewed by Derrick9026September 20, 2024

Do not buy used vehicles from them! Bought a 2020 GMC Sierra 1500 elevation 9 months ago Vehicle looked good but mechanical wise they said they had it checked! Lies lies lies engine had a slight vibration! broken engine mounts, torn driver side axle, bald dry rotted tires,out of alignment, suspension was blown, no second key fob and a shady sales man! sales manager didn’t do much but send me floor mats wich I was promised and all after the fact I bought it and really had it inspected by my mechanic but that was the least of my worries not even 8000miles later and the engine needs a whole rebuild have been without my truck for 2 and half months…Being a disabled vet with a bad buy and still have a $600 payment and no truck… im stuck in this and don’t know what to do!!! horrible place to buy never believe them!! Not worth your business! take it somewhere else!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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