900 Capitol Expressway Auto Mall
San Jose, CA 95136

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Sales: 408-717-4503

Used Cars: 408-728-9032

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Normandin Chrysler Jeep Dodge Ram Fiat

Overall Rating:

4.9 (out of 5)

90% recommend this dealer

96 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Beginning with the first person who answered the phone,

Reviewed by Mike from San Jose, CAJanuary 02, 2026

Beginning with the first person who answered the phone, continuing when transferred to the service department and assisted there, the entire experience of people working at Normandin was impressive - very helpful, friendly and professionally handled from beginning to end; a wonderful group of people! I called Monday Dec. 29th, needing a new key fob; there was one in stock and was able to get an appointment for Wednesday. Jason was the person who assisted with this on-site, and he capped the experience in the same way - friendly, very helpful and professional! Special shout-out to sparkling Charlene for reminding me it was New Year's Eve!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Mike, we are over the moon with this feedback. We especially love the shout-out to Charlene and Jason! Thank you for choosing Normandin Chrysler Dodge Jeep Ram FIAT and Happy New Year to you!

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Maximum rating = 5

5.0 (out of 5)

Excellent customer service!

Reviewed by RuthJanuary 02, 2026

Excellent customer service! Jason is always nice to work with ! Every body is friendly and helpful

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for choosing Normandin Chrysler Dodge Jeep Ram FIAT, Ruth! We're glad you always enjoy working with Jason and our team.

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

The best dealership ive ever dealt with in many years.

Reviewed by Bobby McDougall from San leandro caDecember 28, 2025

The best dealership ive ever dealt with in many years. Outstanding customer service. Worked hard in making a deal , not just run my crédit and never call back when not getting approved.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Bobby, we're thrilled to hear that our team went the extra mile for you. Thank you for choosing Normandin Chrysler Dodge Jeep Ram FIAT and for sharing your awesome feedback!

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Maximum rating = 5

About Normandin Chrysler Jeep Dodge Ram Fiat

Normandin Chrysler Jeep Dodge has been serving the San Jose bay area since 1875. For 5 generations and 136 years the Normandin family dealership has been striving to bring you the best in customer service and sales. Normandin Chrysler Jeep Dodge Ram has the vehicle you have been searching for at a price you can afford. With a friendly and helpful sales staff highly skilled technicians and multiple automotive certifications Normandin Chrysler Jeep Dodge Ram Fiat is your greater San Jose Chrysler Jeep Ram Fiat and Dodge Dealer. Our mission is to make every customer a customer for life by consistently providing world class service.

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