3000 E Main St
Merrill, WI 54452

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Sales: 715-804-1373

Used Cars: 715-804-1373

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Brickner's Park City

Overall Rating:

4.6 (out of 5)

98% recommend this dealer

230 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

After driving and parked could smell burned oil.

Reviewed by E.H. from Merrill, WIDecember 07, 2025

After driving and parked could smell burned oil. Checked oil level and it was overfilled. Drained about a quart and smell went away. It was also leaking oil. Month warranty expired. Took vehicle to other service garage and they showed me where it was leaking and replaced the valve cover gasket.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the matter of the oil in your vehicle and the details of your warranty. Please contact me directly at a time that is best for you. Thank you, Greg Gresens Service manager greggresens@bricknerfamily.com (715) 536-2833

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Maximum rating = 5

4.0 (out of 5)

Very nice people.

Reviewed by Mom from Wausau, WIMay 01, 2025

Very nice people. I did think it odd that they referenced what cars were on their lot using an index card system.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your perspective. Our team values your feedback and will consider different methods for future improvement.

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Maximum rating = 5

1.0 (out of 5)

I called and left a message and no one got back to me.

Reviewed by Aaron from Wausau WIApril 05, 2025

I called and left a message and no one got back to me. I find this incredibly odd but I'll gladly take my business elsewhere

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Aaron, Thank you for bringing this to my attention. I would like to speak with you about your attempts to contact our team. Please reach out to me directly so we may discuss this in greater detail. Sincerely, Paul Clausen Sales Manager paulclausen@bricknerfamily.com (715) 536-2833 Brickner's Park City

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Maximum rating = 5

About Brickner's Park City

At Brickner's Park City, we believe you should have a great experience during the car shopping process. We take pride in serving our customers to the fullest and want to help you find the right new car or used car in the Merrill area that you are looking for. Stop in today to view our great selection of new and used vehicles!

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