Dulles Motorcars Chrysler Jeep Dodge RAM

Stay Away! This dealership promised me one thing on a custom order and did not honor the lease pricing once the vehicle was delivered. I was told the numbers would go up or down $30 and little did I know when the car came in they wanted almost $230 a month and an extra $700 out of pocket. I did the math and checked from the change in money factor and drop in residual that the price should only go up around $85 which I was still willing to pay that junk but they wouldn’t budge. Stay away!!! Go to anything other dealership in the area. Hamid Saghafi the president said they treat all their customers like family. It’s the biggest lie! On top of it all I had an employee code from a family friend who actually built my vehicle in the Stellantis/Jeep Plant!

Worst dealership. You need to avoid these guys as they will ding your credit report without you knowing. Not sure why they do this and I have been calling Angela Olah who is supposed to be my customer advocate and she is ignoring me. Horrible service.

Horrible Customer Service. Bought a used car from them less than two weeks ago and have had multiple issues. 1. The top came off the sharkfin antenna 2. Check engine light came on code P0456 3. Slow leak in one of the tires causing the TPMS light to come on Angela Olah reached out a couple days after the purchase when I informed her of the antenna issue. She said the salesperson would follow up with me. He did and I was told that since I may have knocked the antenna loose when removing snow they would do NOTHING for me. At this point the check engine light hadn't come on yet but the TPMS had. I figured it was simply the cold weather but the tire ended up needing a patch. They are basically selling CRAPPY cars under the AS IS umbrella with ZERO return exchange policy. RUN AWAY!!!! DO NOT BUY a USED CAR FROM THEM!!! There are many other dealerships that offer a couple days return policy or at least an exchange option.