Fair Oaks Chrysler Jeep Dodge RAM in Chantilly including address, phone, dealer reviews, directions, a map, inventory and more

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4170 Auto Park Cir
Chantilly, VA 20151

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Sales: 703-828-3368

Used Cars: 703-832-8091

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 6:00am – 12:00am
Tue 6:00am – 12:00am
Wed 6:00am – 12:00am
Thu 6:00am – 12:00am
Fri 6:00am – 12:00am
Sat 8:00am – 5:00pm

Reviews of Fair Oaks Chrysler Jeep Dodge RAM

Overall Rating:

4.2 (out of 5)

81% recommend this dealer

861 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service.

Reviewed by Ryanwest6068July 04, 2022

Great customer service. Polite and listened to what we wanted. Process is as easy and didn’t try to sell us on something we didn’t want.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fantastic Experience

Reviewed by Megan Johnston from Richmond, VirginiaJuly 01, 2022

My experience with Shereen could not have been better. She put me at ease from our first interaction all the way until I received my keys. Not only did she assist with a complex lease buy out, she truly went out of her way to make sure I was driving home with the best car I could find. I ended up with a 2019 Volvo XC60 that I love just as much as the service I received from Sheeren. I live around 2 hours away from the dealership but I will continue to make the drive and recommend you do the same, she is worth it!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

The whole dealership dropped the ball on my purchase.

Reviewed by JazJuly 01, 2022

The whole dealership dropped the ball on my purchase. Everything was mediocre, I was understanding(more than I should’ve been) and gave them multiple chances to redeem themselves but they still disappointed me. From misplacing the check my bank sent, even with proof of delivery and signature, to the smallest thing they could’ve done like having the car detailed at the point of purchase. I will Never give them my energy or business again.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Fair Oaks Chrysler Jeep Dodge RAM

We are a 5 Star Certified Chrysler Jeep Dodge Ram dealer servicing our customer's automotive needs for over 20 years! come and experience the differenece yourself and be treated the way you expect and deserve to be treated. Our professional sale & service team are ready to serve your every need and our management team is also approachable should feel the need to speak with them directly. We always pride ourselves on the great customer service and we never lose a customer over price or payment. Our service department is second to none and stay open late hours to better accommodate our customers demanding schedules.

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