Ingram Park Chrysler Jeep Dodge RAM

I went to dodge dealer and got me a beautiful vehicle I left from another dealership place that xxxx the crab out of me when I got here at Dodge they made my smile like a rainbow Mr Danny was my salesperson but he was awesome I give him a five star he listened to me he explained to me and went out with of his way to make me be a very beyond happy customer he explained to me in did be on his best to make me happy what he did and filled my request that I was asking for not only him but this place gets a 🥇🥇🪙🪙🥇 star five Little Star Mr Danny turn my frowned that I came with from the other dealership upside down I left with a beautiful smile Mr Danny will listen to you and will give you the best he has done and will keep you happy I recommend Dodge dealership off Ingram road and ask for Danny everyone there have smiled meant their smile and greeted you like you were a number one customer thank you all once again each and everyone of y'all employees at Dodge ram up Ingram road you are awesome outstanding love you thank you once again you make me happy and my daughter as well

Service department, is really bad on communicating with customers, rual and the manager Pete are very disrespectful, not pleased with my visit I will never take my vehicle there again.

I took my 22 Gladiator there on Oct 7 to either schedule appointment to get the issue looked at or have it looked at right then. The Service guy (who didn't give me his name) looked over the truck and then went to talk with the Tech guy. He came back and stated it is a rear locker sensor and that I would need to drop it off for 5 business days for them to diagnose the problem. I stated since I only have one vehicle I cannot leave the truck for a week just for them to look at it and not fix it then I would need to schedule a date I could drop it off to have it looked at and he said they can't do that. I asked when that changed and he said it's been that way for over 3 years. I then asked about a rental car since warranty work was being done and again he said they don't do that. I asked when it changed again and he stated been this way for over 3 years. At this time, I told him that wasn't true since I brought my old Wrangler there around Nov/Dec time frame and was both given a date to drop off and a rental car. He then called me a "Liar" and said they wouldn't do it. When pressed about the issue again he told me to call Jeep myself and see if they would provide me with a rental. I will admit I was upset so I said this dealership is a waste of xxx time as I walked back to my truck. The service guy walked right up to me and said what did you say? I repeated what I said as I sat in my truck. The guy said we can go across the street and settle this if you want. I was taken aback by this and started to laugh and told him to get the f out of here. He walked into the offices in the center of the driveway and came back out and walked up to my vehicle and said let's go across the street and handle this. Again I started laughing and drove off. While I was leaving the guy yelled at me "Where are you going?" I drove to Lone Star Jeep and scheduled a date on Monday for me to drop the truck off so they can look at it. They were able to look at it and tried to fix the problem. Turned out the sensor is bad and needs to be replaced. I call to IPAC and asked to speak with a manager and was transferred to VM that couldn't accept messages so I called back asking to speak with Mike Smith and provided this information and told him I would never be back to this dealership and he said that he doesn't blame me. Do yourself a favor and go to a different dealership. Customers shouldn't have to be threatened when they call you out on lies. Again, DO NOT GO TO THIS DEALERSHIP!!!!!!