Burns Motors

At the service dept on old 83 in McAllen, they left my engine wiring harness loose, it literally was banged up by my tire. Not the service advisor nor the assistant service manager could tell me what the damaged connector was, I had to show it to the parts dept at the dealership. They did not replace it. All they did was put tape on it and secured it with the missing bolts. When I arrived there was no explanation of why it was not replaced, no manager, no service advisor nothing to give me an explanation. They even tried to give me some print outs of a part that was not even the correct one. After a full day of research it turns out that the part is the engine wiring harness a major electrical component and the replacement would have been very expensive. And now I am stuck with the possibility of it having issues in the future.

Took my truck for repair and encountered vicente Guerrero and told me that he would take care of the problem to leave truck in the back side of the shop week past I went back and he told me that I hade to pay him that’s when alarms whent off this guys is doing side jobs and charging people on behalf of the dealer ship he messed up my truck

Don’t work hear worsted place to work at it’s corrupted /management/estimator’s they do not take your opinion seriously and ignore you they treat you until you quit and treat employee’s in fairly and unjustly many at the body shop /main building