21777 Katy Fwy
Katy, TX 77450

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Sales: 877-974-3569

Used Cars: 877-873-3526

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of AutoNation Chrysler Dodge Jeep Ram Katy

Overall Rating:

4.2 (out of 5)

82% recommend this dealer

2069 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had so many bad experiences with supposed deals online

Reviewed by Melinda Caldwell from Humble, TexasDecember 15, 2025

Had so many bad experiences with supposed deals online just be be lied to when arriving at the dealership. Mark was great to deal with and was up-front on pricing. We had a deal in place online and when arriving at the dealership, there were no games. He backed what he said and because of that we purchased a vehicle from him.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We recently purchased our second Ram from this dealer,

Reviewed by nereemilieDecember 08, 2025

We recently purchased our second Ram from this dealer, and once again, we had an outstanding experience. Our sales associates Eric Aguilar and Omar Arredondo were incredibly knowledgeable, helpful, and consistently kept in touch throughout the process. Gerardo Morillo was also fantastic and helped move everything along quickly and smoothly. Thank you all so much for making this another great experience!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

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Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience at AutoNation CDJR Katy.

Reviewed by Ale Villanueva from Katy, TXDecember 04, 2025

I had a great experience at AutoNation CDJR Katy. Rafael was my sales rep and he explained everything clearly, answered all my questions, helped me feel at ease about any doubts I had regarding making a big purchase, and worked hard to make sure I felt comfortable with the best deal they could possibly get. Gerardo in finance was just as great. He was knowledgeable, very easy to work with, and even made signing paperwork fun. The whole process was smooth and efficient! But what really stood out to me from this dealership was the degree of professionalism and honesty. When an issue came up, instead of brushing it off, they were upfront and fixed it quickly. That kind of integrity and proactive protection of customer trust is rare. And it?s the reason we?ll definitely come back here for my husband?s car and my next car, as well as refer my friends and family, because outstanding customer care like this deserves to be shared and celebrated. If you want an honest dealership that treats you with respect, values transparency, and truly cares about its customers, AutoNation CDJR Katy is the place to go!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Overall Facilities N/A

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About AutoNation Chrysler Dodge Jeep Ram Katy

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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