Mac Haik Dodge Chrysler Jeep Ram Katy Freeway in Houston including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

12111 Katy Fwy
Houston, TX 77079

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Mac Haik Dodge Chrysler Jeep Ram Katy Freeway

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)


Reviewed by Daylite from HOUSTON TXAugust 10, 2022

I'd give the service department ZERO stars if I could. I brought my Cherokee in on a Monday. Unlike when I made the appointment, I was told the car couldn't be looked at until Wednesday and it would be $179 to run diagnostics. I called on Thursday since no one called me and was told my car hadn't been touched but it would be and I'd hear back by 5. I called on Friday since no call back and was told they still hadn't looked at my car. At 4:15 on Friday I got a call that my car was ready but they found nothing. They never diagnosed it. They just let it sit there all week. Communications were terrible. I had always taken my car there for service - but NEVER again. They are the most unprofessional dealership I have ever dealt with. Stay away.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)


Reviewed by D. Thomas from Houston, texasMay 15, 2021

They have soooooo many people waiting it look like a hospital emergency room. They advertised a car online and refuse to giv same price in person

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.7 (out of 5)

No Hassle, No Hustle, No Problem!!!

Reviewed by Samwelder from HoustonMarch 18, 2021

Charles Jen put me in a brand new 2021 Dodge Durango a couple of days ago. He was honest and truthful throughout the whole process. Something you do not get when purchasing a vehicle. I really appreciate it Charles, I look forward to doing business with you again. Thanks....

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to leave us a review! We are so glad Charles took such good care of you here at Mac Haik Chrysler Dodge Jeep Ram, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your 2021 Dodge Durango!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Mac Haik Dodge Chrysler Jeep Ram Katy Freeway

After 30 years in the automotive industry Mac Haik Automotive knew there was a better way for customers to buy a pre-owned vehicle.

Over the past 2 years we developed a system to buy cars nationwide providing our customers with the highest quality and lowest priced pre-owned vehicles available anywhere.

Our Marketing Analysts track and locate vehicles nationwide in depressed markets allowing us to pinpoint the best pre-owned vehicles at the best price. The more we look the more great cars we find more than our dealership group can handle.

It became obvious we needed a retail outlet?one that would provide a hassle-free buying expe

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top