Mac Haik Dodge Chrysler Jeep RAM

I recently purchased a higher mileage used vehicle. First mistake, trusting they did a thorough inspection on the vehicle before selling it. Second mistake, not purchasing the extended warranty. Less than 5 weeks from purchase (still has temporary paper plates), heard a loud grinding noise when shifting from Park to Drive. Turns out the rear differential was shot requiring a full rear end replacement and $4500 out of pocket. Mechanic was "surprised" they sold the vehicle given the condition underneath.

I have had the worst experience with this dealer. We purchased an Acura and I’ve had the car for 6 weeks when a maintenance light came on. It’s due for $2600 in maintenance. Upon inspection by an auto shop they said all maintenance had been neglected. They said the dealer didn’t look under the hood and the engine had rat poop in it. The transmission is shot, water pump leaked all over the timing belt, the radiator is bone dry and all fluids are empty and it needs spark plugs and a battery. The manager, Corey will not help or acknowledge any problems. The service manager Kevin said they ran a full used car maintenance check to ensure it passes state inspection but that’s hard to believe. I keep getting the run around from ALL staff when asking questions. It was a horrible experience and although the warranty covers part of it they will not pay for items neglected by routine maintenance. PLEASE GO ELSEWHERE and find an HONEST dealer!!!! If I could give them ZERO stars I would.

My experience was the best experience ever at a car dealership. The salesperson really wanted to give me exactly what I wanted, and Justin did just that. Thank you, Justin!