4330 N Interstate 35
Gainesville, TX 76240

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Sales: 940-580-4423

Used Cars: 940-580-4423

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Glenn Polk Autoplex CDJR

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

353 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My service advisor.

Reviewed by James December 18, 2025

My service advisor. Eric was very knowledgeable and very courteous and kept me up to speed on the work in progress being done to my truck. Great guy and hang onto him. He’s a good one.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, James. I really appreciate you taking the time to share this, and I am glad Eric kept you informed and took great care of your truck. He is absolutely one of the good ones, and we are blessed to have him on our team. We are grateful for your trust and always here when you need us. Merry Christmas.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Frank was great to work with.

Reviewed by flyer0192December 18, 2025

Frank was great to work with. Very nice guy and made the process easy. Overall a very relaxed atmosphere throughout the whole experience to include a pleasant time with Elizabeth in the finance department. I also had the servicing done on my own jeep while we were there and, so far, this is a place I would continue to do business with.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing this. I am really glad to hear how well Frank took care of you and helped make the process easy and relaxed from start to finish. Elizabeth doing a great job in finance matters too, and I appreciate you mentioning her. It also means a lot that you trusted our service team with your Jeep and that the overall experience earned your confidence for future business. We are grateful for the opportunity and look forward to taking care of you again down the road. Merry Christmas.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Eric Nugent in service has been a tremendous help.

Reviewed by Ryan S CobbDecember 18, 2025

Eric Nugent in service has been a tremendous help. I'll give them a hard look on my next truck purchase.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, Ryan. I really appreciate you sharing this, and I am glad Eric took great care of you on the service side. He is a big part of why people trust us, and hearing that you would consider us for your next truck means a lot. We will be here whenever you are ready. Merry Christmas.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Glenn Polk Autoplex CDJR

THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business. For over 30 years, Glenn Polk Chrysler Dodge Jeep Ram Fiat has delivered trusted, family-owned excellence in Gainesville, TX. Explore the newest CDJRF models and reliable pre-owned vehicles with a team that treats you like family. Our Service Center protects your investment, and our Finance experts make buying easy with smart, flexible options. As part of the Glenn Polk Auto Group, you can also shop for Ford, Chevrolet, Buick, and GMC nearby. Call or visit today and drive home happy in the perfect vehicle for your life.

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