170 I-35
Devine, TX 78016
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | Closed |
See all dealerships near Devine, TX that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
If Jeep could bottle the perfect salesperson, it would be
If Jeep could bottle the perfect salesperson, it would be Josh Valdez from Brown Dodge in Devine, Texas. From our very first conversation, Josh Valdez impressed me with his professionalism, warmth, and attention to detail. I reached out about finding a "mom car" that could seat six, stay within my budget, and still feel like my car, and he delivered exactly what I wanted. Before I even set foot in the dealership, Josh Valdez had everything lined up. The paperwork was prepared, the vehicle was detailed, and all I had to do was show up and fall in love with my new car. What made this experience even more meaningful is that I had almost purchased the exact same vehicle from another Jeep dealership. Unfortunately, that visit ended in one of the most unprofessional and embarrassing encounters I've ever had, a sales manager at IPAC spoke to me in a way that left me humiliated, right in front of my mother and my three-year-old. When I told Josh about it, he didn't just shrug it off , he took the time to listen, to understand, and to reassure me that my business and my trust were valued. He turned what had been a terrible situation into an incredible, confidence-restoring experience. Josh Valdez didn't stop at the sale. He followed up with me three separate times to check how I was enjoying the car, to answer any questions, and to make sure I knew I could reach out to him anytime. That type of follow-through is rare, it shows that he truly cares about his customers and stands behind what he sells. Josh Valdez isn't just a great salesman; he's an asset to Jeep as a brand. He represents honesty, respect, and exceptional customer service in every interaction. I can say with absolute confidence that Brown Dodge in Devine is where you need to go if you want a smooth, enjoyable, and truly personal car-buying experience. Josh Valdez, you've set the standard. Jeep should be proud to have you on their team.
Dealer Response
Tulip, thank you for sharing your heartfelt feedback! We're so happy Josh made your experience seamless and enjoyable. He truly goes the extra mile. Congratulations on your new "mom car"! We wish you many happy miles ahead. - Brown Dodge Chrysler Jeep Ram
Maximum rating = 5
Service
I have been coming here for almost 20 and I always receive great service from all counter associates and repair techs
Dealer Response
Hi Safia and thank you! We can't tell you how much we appreciate your customer loyalty! John Wilson, General Manager.
Maximum rating = 5
Outstanding Customer Service
The staff are always friendly courteous, at the ready to assist in any way they can to provide the best and timely service.
Dealer Response
Thank you for this amazing review! We really appreciate your business. John Wilson, General Manager.
Maximum rating = 5
Brown Dodge Chrysler Jeep Ram is committed to offering our Devine customers with the highest level of customer service which is why we are thrilled to be an honored recipient of the FCA Customer First Award for Excellence. This prestigious award is designated for only those dealerships exemplifying extraordinary care and dedication to their customers.
With a large selection of vehicles for Devine area residents to choose from we're sure you'll find the right new vehicle for your needs at our dealership.
Call Brown Dodge Chrysler Jeep Ram or come visit us in person. We're conveniently located at I-35 And Highway 173 (Exit 122)!
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