Dodge, Jeep and Chrysler
New Car Dealership in Aransas Pass, TX
Overall Rating
4.6/5
Read dealer reviews
If you are looking for a trusted dealership that puts their customers first in the Aransas Pass area, look no further than Allen Samuels Chrysler Dodge Jeep RAM. Our Aransas Pass Chrysler dealership is proud to provide new Chrysler, Dodge,Jeep, and RAM cars and trucks to our customers from all around the area. Whether you are from Corpus Christi, Beeville, or a native of Aransas Pass we have you covered! Are you looking for new or used cars in Aransas Pass, that isn't a problem because we have inventories for both. Be sure to come by our dealership or contact us to learn more about all of the cars we have available at our dealership!
Our certified mechanics know how to keep your new Dodge, Jeep or Chrysler fine tuned and safe. So if you are in Aransas Pass or the surrounding area, check out Allen Samuels Chrysler Dodge Jeep Ram!
Allen Samuels Chrysler Dodge Jeep Ram Reviews
Overall Rating
4.6/5
47 out of 50 people recommended this dealer
Worst Dealership Ever
Reviewed by Kevin
in Aransas, TX
June 07, 2019
This is the absolute worst place to buy a vehicle. I went in to see about financing a jeep and ended up leaving having to hotwire my truck due to the sells personnel losing my key fob. And then they (sells personnel) had the nerve to ask if we could move forward with the purchase of the jeep I was looking at. Honestly if you can not keep a key to a vehicle that is not yours safe what makes me think you can keep the paper work with my sensitive information safe. They offered to replace the key but not until the next day what I don't under stand is they wanted to drive my truck and test for codes but they can't program a key fob for me the machine testing for codes also does the programming for keys!
Just cause you want to make a sell dosen't mean you lose someones keys to the only vehicle they have
Beware their service department
Reviewed by James, Quinn Dahlberg
in Aransas Pass,Texas
October 03, 2018
On Thursday Sept 23, I took my van into Allen Samuels in Aransas Pass to have my DEF system serviced. I explained to them the importance of needing my van by Monday for a program for Veterans with disabilities. "If it couldn't be fix by then let me know now", is what I said to them. They tell me the codes that it is showing and say it will be done. They say that the DEF pump has failed and it needs replacing. At approximately 2pm on Saturday I am notified that it is fixed and the cost is $2100. I arrange payment and go to pick up my vehicle. I am then told that all the warning lights will reset after I drive the vehicle 55mph for one hour. I do so, and nothing happens. I take it back in on Monday Sept 24, and am then informed to drive it OVER 55mph for one hour. I do, nothing happens. At this point the 200 mile countdown timer has reach 3 miles until speed limited. I return to Allen Samuels and they take it back in to see what the issue is. I am then informed they can't find the issue. I now have to scramble to get people flying in from around the country for my Veterans Program accommodations because I am unable to be there. My vehicle sits at Allen Samuels until Friday Sept 28 with no progress or communication except when I call them. The answer from the tech, James in service dept., and even Quinn Dahlberg the Service Manager is "We don't know, we are trying to figure it out." Remember folks, this is a repair that has already been paid for and my vehicle released back to me. I then contact the dealership as well as Fiat Chrysler Corp. The dealership does offer me a loaner vehicle, however I am informed that I have to remain local, no towing, and I am responsible for all damage interior and exterior. I inform them I have to transport a Veteran with disabilities and a service animal to Houston, as well as tow a trailer with kayaks out of town. They concede to allowing me out of town travel but I inform them that transporting the equipment and a service animal in the back of a blank cargo van would be unsafe. "Wouldn’t that pose the same problem in your van, Sir?" is the reply. NO IT WOULDN'T because my van is lined and shelved to provide the protection and traction that I know my business needs. They then offered me a truck. I informed them I was not comfortable being responsible for the damages that I know are likely to happen transporting my equipment."OK Sir. Thank you. We have tried to lessen the inconvenience of your vehicle being down for service. It is unfortunate that you have declined our offer to provide you two different forms of alternate transportation so that you could continue on with your weekend plans. Have a pleasant afternoon." Now it is Oct 3rd and still no communications from Allen Samuels. To summarize; I have been charged for and paid for services that were not rendered and still don't have a vehicle 2 weeks later. That is Allen Samuels in Aransas Pass.
Great help
Reviewed by Carlton
in Aransas Pass TX
August 19, 2016
He was very helpful to us before and after the sale. We would deal with him again in the future.
